Retirement Living Manager

To be responsible for the successful overall management, customer service of Riverside, Fairways and Mt Gambier Retirement Villages. To provide a high level of client satisfaction in all areas including facilities, community and hospitality requirements that meet Southern Cross Care's expectations as governed by the Retirement Village Act.

To promote healthy ageing and early identification of decline, providing health information for improved self-efficacy and making referrals to enable access to services that support continued independence for residents of each community.

Liaising with the Village & Cafe Operations Manager - Retirement Living, you will ensure that policies, procedures and documentation comply with current legislation, Southern Cross Care's internal standards, benchmarked industry standards and minimum standards as governed by the Retirement Villages Act. The reporting of budget performance and site issues, actions and improvements is also pivotal to the role.

For further details regarding the scope of the role, please refer to our website or the attached job description.

• About you

You'll possess strengths in customer service management, leadership skills, business planning and the ability to meet budget requirements and achieve or exceed financial targets. Demonstrated experience in retirement living or property management will ensure your success in this role.

Your leadership and management abilities will complement Southern Cross Care's commitment to quality care, health and well-being as well as meeting the high standards expected by our residents. This is a fantastic opportunity for an individual who can lead in a people-focused environment based on values.

• About us

Southern Cross Care is one of Australia's leading charitable aged care and retirement living service providers. We value the diversity in our team, live and breathe our values of Service, Courage & Compassion and offer salary packaging benefits to maximise your take-home pay.

When you work for us, we value you as an individual, care for your wellbeing and develop your skills to help you build your career. We reward creativity and provide the stability and flexibility you need. When you work for us, you work Better for life.

• Applications close
• 4pm on Monday, 25 November 2024