Retirement Living Manager

Part of Lutheran Services,

• Trinder Park Aged Care
• Woodridge
• St Andrews
• Tallebudgera
• provides personalised aged care and retirement living with a focus on individual wellbeing and an enriched quality of life.

We are seeking an experienced, "hands-on" Retirement Living Manager who thrives on building relationships and has demonstrated strong business acumen and leadership.

As the Retirement Living Manager, you will be responsible for the day-to-day asset management and operation of the villages with a purpose to create connected, supportive and vibrant communities.

• This will require
• Ensuring resident satisfaction through responsive and effective problem solving
• Initiating events and networking with current and potential residents
• Monitoring and reviewing asset and village compliance in relation to the Retirement Villages Act
• Respect Policies and Procedures
• Management of the village budget
• Create a culture of inclusivity, support, growth and positivity
• About you
• Relevant qualification or exceptional experience relevant to Retirement Living Management and Service Delivery
• Ability to promote and guide the implementation of business improvements
• Ability to manage competing priorities
• Strong attention to detail
• High level written communication skills
• Strong Customer service experience
• Resilient nature and positive attitude
• What we offer
• Attractive Salary and Benefits
• Travel Allowance
• Learning and development opportunities
• Access to salary packaging.
• Good work life balance.
• Access to discounts, such as health insurance, holiday and travel, gym membership, IT and home appliances.
• Membership to our dedicated Employee Assistance Program.

For a copy of the Position Description please click here.