Customer Development Mgr - Woolworths

Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognized brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet.

Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programs that enrich communities around the world.

A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work / life effectiveness.

Job Title : Customer Development Mgr - Woolworths Travel Required? : No Travel

Date : Apr 24, 2025

Hybrid

No Relocation Assistance Offered

Job Number#166242 - Sydney, New South Wales, Australia

Who We Are Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals.

Overview Reporting to the Customer Development Team leader, this amazing role of Woolworths Customer Development Manager is pivotal in accelerating growth in this strategic Partner, growing customer engagement and collaboration and building our brand penetration across the Awareness, Consideration, Purchase and Loyalty framework.

This role will be responsible for developing & implementing Omnichannel Customer Joint Value Plans that align with Colgate Channel and Brand strategies. These Joint Value Plans will achieve sales goals, sustainable profitability, grow market share, build brand equity and build strong levels of customer engagement.

Critical to this exciting role is an ability to work within a cross-functional team in a fast-paced environment with numerous internal and external stakeholders.

This person will champion a growth mindset with strong ambitions to grow, underpinned by data, insights, best practice learning and collaboration.

Building a comprehensive understanding of the Woolworths Ecosystem will be key, and it will be paramount to share the knowledge back to the organisation in order to unlock growth opportunities.

The role has great freedom to perform within the framework and suits a highly curious and passionate individual.

Main Responsibilities : Develops and implements Joint Category Plans (JCP) and initiatives - regularly meets with assigned Customers and conducts Quarterly Business Reviews with cross-functional from internal & external teams. Development of retailer strategy, promotion and action plans to accelerate growth that incorporates customer insights and data, close customer gaps, and post-event analysis and recommendations. Owns the day-to-day customer relationship with the Category Buying team to negotiate / influence to execute approved Customer plans across a variety of key Categories. Establish partnerships with retail marketing, marketing and Digital teams, externally with Category, WooliesX, Cartology and the other retail platforms. Monitoring key KPI scorecards driving continuous improvement - Sales Growth, Share growth ahead of category, reduce OOS and more. Develop, negotiate, implement Category Management initiatives including 6P + A plans (Product, Placement, Price, Promotion, POP, Persuasion and Availability) - ensure issues are quickly addressed. Driving digital acceleration and ensuring we are winning in the brilliant basics; driving strong portfolio and content opportunities on site where possible. Understand retail analytics and leverage the insight to storytelling and unlock opportunities. Actively monitor & share Customer news & developments, including what winning / competitive brands are doing. Responsible for monthly discipline in order to manage forecasting, targets and stock weight. Implementing and maintaining Category Management initiatives. Driving retailer efficiencies and margin improvements - Revenue Growth Management externalized and customer terms negotiations with the customer. Evaluates online program performances and ROIs, executes test & learn projects and quickly incorporates learnings to adjust plan. Collaborate Globally to learn best practices that can be adopted locally. Our Commitment to Diversity, Equity & Inclusion Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.

Equal Opportunity Employer Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

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