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This is a unique opportunity to join one of Australia's most prestigious golf clubs and part of the famed Melbourne Sandbelt. We are looking for an experienced hospitality professional to join our team in a role geared towards delivering exceptional hospitality interactions with a focus on Member and Guest Services.
The Club is a 27-hole facility that prides itself on delivering a great golf and hospitality experience. The opportunity exists to continue to develop and innovate all hospitality experiences within the Club environment.
Kingston Heath provides a supportive workplace that values hard work, talent, enthusiasm, and respect for traditions. It is recognised nationally and internationally for its world-class golf course and for hosting many major tournaments, including the World Cup, Australian Open, and Australian Masters.
Kingston Heath Golf Club will host the Men’s Australian Open in 2026 followed by the prestigious Presidents Cup in 2028. This is a fantastic opportunity to participate in multiple major events recognised internationally in the world of golf.
An opportunity exists for a highly motivated, passionate, career-focused and experienced hospitality professional to join the dedicated Food & Beverage team. The primary responsibility of this full-time, hands-on role is overseeing the Food & Beverage Operations of the Club. The Hospitality Manager will ensure a first-class experience for our members and guests by providing exceptional service and promoting a friendly, 'club' environment.
What you'll be doing
Manage all aspects of the club's hospitality operations, including food and beverage service, catering, and events
Develop and implement strategic plans to enhance Member satisfaction
Oversee the recruitment, training, and management of hospitality staff to ensure excellent service delivery
Manage budgets, inventory, and cost controls
Foster a positive and productive work environment that promotes teamwork and professional development
Ensure compliance with all relevant laws, regulations, and industry standards
Continuously monitor and improve hospitality operations to exceed member and guest expectations
What we're looking for
Extensive experience (minimum 5 years) in a hospitality management role, preferably within the golf or premium dining industry
Strong leadership and people management skills with the ability to motivate and inspire a team
Excellent customer service orientation and the ability to deliver an exceptional dining experience
Proven track record in driving operational efficiency
Exceptional communication and interpersonal skills
Relevant qualifications in hospitality management, business, or a related field
What we offer
At Kingston Heath Golf Club, we are committed to providing a supportive and rewarding work environment for our employees. As the Hospitality Manager, you will have access to a range of benefits, including :
About us
Kingston Heath Golf Club is one of Australia's premier golf destinations, renowned for its championship golf course and exceptional hospitality. As a member-owned club, we are committed to providing our members and guests with an unparalleled experience that showcases the best of the World Golf Courses.
Apply now
Please address applications to :
Operations Manager - Tom Evans
Please note - Shortlisting will begin before the closing date, so we encourage you to submit your application as soon as possible.
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Your application will include the following questions : Which of the following statements best describes your right to work in Australia? How many years of people management experience do you have? Do you have customer service experience? Do you hold a current Responsible Service of Alcohol (RSA) certificate?
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What can I earn as a Hospitality Manager
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Hospitality Manager • Melbourne, VIC, Australia