Warehouse Manager

Cartwright Company is a rapidly growing trade promotion and lifestyle brand founded by The Cartwrights, a prominent presence on YouTube and Instagram. We celebrate a lifestyle of adventure, beach culture, and exploration while delivering high-quality apparel, accessories, and bespoke trade promotion products such as caravans, trailers, and trucks. Our mission is to inspire and support others on their journey to embrace life on the road.

As we expand our operations, we're seeking a skilled and motivated Warehouse Manager to oversee our warehouse operations, ensuring smooth and efficient processes to meet the needs of our growing business.

• Role Overview

The Warehouse Manager will be responsible for managing all aspects of warehouse operations, including inventory management, order fulfillment, shipping, and receiving. A key part of this role is SKU management, maintaining accurate inventory records, and leading a team to ensure operational efficiency. Additionally, the role includes supporting customer service by assisting with returns, exchanges, and CRM system management, contributing to an exceptional customer experience as a secondary focus.

• Key Responsibilities
• Oversee daily warehouse operations, including receiving, storage, and shipping of goods.
• Develop and implement efficient processes to improve productivity and accuracy in order fulfillment.
• Maintain accurate inventory records, conduct regular stock checks, and manage stock rotation.
• Coordinate with the production, logistics, procurement customer service and sales teams to ensure timely order fulfillment.
• Train, supervise, and motivate warehouse staff to maintain high performance and safety standards.
• Monitor and enforce compliance with workplace safety regulations and company policies.
• Manage warehouse equipment maintenance and address any operational issues promptly.
• Analyse operational data to identify areas for improvement and implement solutions.
• Ensure the cleanliness, organization, and security of the warehouse.
• Warehouse Operations : _
• Oversee daily warehouse activities, including receiving, storage, and shipping of goods.
• Develop and implement efficient workflows to improve productivity and accuracy in order fulfillment.
• Set up and manage SKUs, ensuring precise tracking and reporting of inventory.
• Maintain accurate inventory records, conduct regular stock checks, and manage stock rotation.
• Coordinate with production, logistics, procurement, customer service, and sales teams to ensure timely and efficient order fulfillment.
• Train, supervise, and motivate warehouse staff to uphold high performance and safety standards.
• Monitor and enforce compliance with workplace safety regulations and company policies.
• Manage warehouse equipment maintenance and promptly address operational issues.
• Analyse warehouse operations data to identify areas for improvement and implement practical solutions.
• Ensure the cleanliness, organization, and security of the warehouse.
• Customer Service : _
• Support customer service tasks, including processing returns and exchanges.
• Assist in managing the CRM program to ensure accurate data and streamlined customer interactions.
• Collaborate with customer service teams to enhance the overall customer experience.
• About You

To excel in this role, you should be a proactive and results-driven leader with a strong background in warehouse management. You will have excellent organizational skills, the ability to manage and motivate a team, and a commitment to upholding safety and efficiency standards.

• Qualifications and Skills
• Proven experience as a Warehouse Manager or in a similar logistics / supply chain role.
• Strong knowledge of warehouse operations, inventory management, and logistics.
• Familiarity with warehouse management systems (WMS) and related software.
• Excellent organisational, time-management, and problem-solving skills.
• Ability to lead and motivate a team, fostering a positive work environment.
• Strong communication and interpersonal skills.
• Understanding of workplace health and safety regulations.
• Forklift certification (preferred but not required).
• Bachelor's degree in supply chain management, logistics, or a related field (preferred but not required).
• Why Join Us?

At Cartwright Company, you'll be part of a passionate and dedicated team that values innovation, collaboration, and success. We offer competitive remuneration, opportunities for professional growth, and the chance to play a pivotal role in the company's future success.?

• How to Apply

If you're ready to take on a leadership role in warehouse operations and contribute to the success of Cartwright Company, we want to hear from you! Please submit your resume and a cover letter.

Pay : $80,000.00 - $100,000.00 per year

• Experience
• Warehouse management : 5 years (preferred)

Licence / Certification :

• Order Picking Forklift Licence (preferred)
• Forklift