Admin Officer

Right at Home provide exceptional in home care and support for a range of clients in the

• Padstow St George
• We ask for client-driven employees with exceptional enthusiasm for the care industry. Our care experts are expected to provide clients with the constant care and respect they would give their own families. Our roles are wide-ranging and rewarding, giving employees with opportunities to practice new settings and gain new skills..
• Our Mission is to improve the quality of life for those we serve".

The position you will be part of the office-based finance / Human Resources team and mainly be in charge of taking client enquiries and cultivate relationships with clients and other stake holders.

• Qualifications
• Qualifications
• National Police Clearance Certificate
• First Aid and CPR Certificate
• Experience in Administration

Responsibilities will include :

• Being the first point of contact for incoming client and staff enquiries
• Prepare initial client take-on documentation
• Book initial consultation appointments for the Care Management team
• Maintain the CRM system on an "as-you-go" basis
• Ensure all documentation is accurate; maintain compliance requirements
• Contribute to developing new and existing business opportunities across a range of sources
• Liaise with internal team members, clients, families, and third-party health professionals

Keep up with of changes across the Home Care Package and NDIS industries

• Preferred Skills
• Preferred Skills
• Experience in Aged Care or Disability (essential)
• Good time management and organisational skills
• HR experience
• Work well under pressure
• A can do attitude and flexible towards Ad-hoc tasks
• High level of computer skills and a pleasant phone manner