Support Coordinator - Mackay

Full-time permanent position in MackayIncrease your take-home pay with Salary PackagingJoin a supportive team with opportunity to up-skill and grow

About Us

Community Solutions Group makes a difference in people's lives - supporting them to achieve their goals and working with them on their pathway to possibilities. We deliver a broad range of services focused on the wellbeing and independence of individuals, families and communities across Queensland, Victoria and New South Wales.

About The Role

We are looking for an NDIS Support Coordinator to join our team. In this role, you will help NDIS participants achieve greater independence by assessing their individual needs and identifying the necessary services and supports to reach their goals. You will work closely with participants to coordinate their supports, ensure they maximize their NDIS plans, and address any barriers by implementing action plans.

Other Key Duties Will Include

Building strong relationships with participants, their families and external service providersDriving as required to visit participantsHelping participants to negotiate with providers about what they will offer and helping them to understand the cost they will need to allocate from their NDIS budgetWorking with billable hours and targetsEnsuring service agreements are completedTaking a holistic approach to capacity building and helping participants to break down and address their barriers

What You Will Bring To The Role

Previous experience working with, and a thorough understanding of, the NDIS and the ability to understand facets of NDIS Plans / BudgetsExperience with billing targets and case notingHigh level administration experience, compliance capabilities and IT skills - particularly with ExcelYou are a true people person, preferably with demonstrated disability sector experience and with the ability to motivate and build rapport with participants, their families and service providersA business mindset and a customer service focusExcellent time management and prioritisation skills with high-level organisation skills

Benefits And Perks

Salary Package up to $15,900 of your annual salary tax free, and additional $2,650 for meal and entertainment expensesUse your pre-tax income to purchase a new or used car, saving on both the purchase price and running costsDiscounts on Corporate Private Health Insurance, selected Kia vehicles and white goods at Harvey NormanDiscounted family gym memberships through Fitness PassportSupportive induction and learning opportunities6 week's paid parental leave for primary carerFree coaching and counselling through our Employee Assistance ProgramReward and Recognition Program

Intrigued? We'd love to hear from you. Please click "apply" to submit your application and join #TeamPossible today!

Community Solutions Group is part of Endeavour Foundation, one of Australia's largest employers of people living with disability where being inclusive and diverse is not just an aspiration, it is who we are! Fostering a diverse and inclusive culture is at the heart of everything we do and getting it right goes hand in hand with living our organisational values and our purpose of making possibilities a reality.

Community Solutions encourages applications from people of all ages, nationalities, abilities, and cultures. This includes Aboriginal and Torres Strait Islander peoples, CALD (Culturally and Linguistically Diverse), the LGBTQI+ community, and people with disability. We value inclusivity and are committed to adjusting our recruitment process to ensure accessibility and support of an applicant's needs.

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