It Support / Service Desk - Windows 10

One of Australia's leading

• Federal Government Departments
• is looking to engage a skilled and experienced
• IT Support / Service Desk Analyst
• to join their multidisciplinary team based in their
• Canberra office
• The successful
• IT Support / Service Desk Analyst
• will assist their Digital Governance team to deliver an accessible intranet program of work. The successful
• IT Support / Service Desk Analyst
• will secure a
• 12-month contract
• with
• 2x 12-month
• extension options
• with a
• rewarding pay rate.

The successful

• IT Support / Service Desk Analyst
• will be responsible for, but not limited to :
• Solving issues with desktops, printing, and scanning.
• Managing documentation at the completion of incident resolution.
• Creating user guides and knowledge base articles.

The successful

• IT Support / Service Desk Analyst
• will have experience in the following :
• Experience with Microsoft Active Directory including user account administration.
• Prior experience in a similar role would be desired.