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Customer Service / Account Management

Customer Service / Account Management

Australia Wide Office StaffingMelbourne, Australia
5 days ago
Job description

Excellent opportunity to enhance your skills whilst you perform all sales-related administration, interact with customers and support the sales representative team!

  • 12 Months Maternity leave
  • 60K plus superannuation
  • Hallam - S E suburbs
  • 8.30am to 4.30pm or 9am to 5pm
  • Monday to Friday - 37.5 hours
  • The Company

A successful, innovative company based in the SE suburbs of Melbourne, specialising in the design and manufacture of various automotive products that improve driving safety and comfort.

  • The Role
  • Reporting to the Customer Service Team Leader you will complete all sales-related data entry and interact with customers to provide and process information in response to their enquiries. Duties include :

  • Working with a dedicated group of clients ensuring strong, long term customer relationships are established
  • Ensuring customers are attended to in a timely and effective manner, ensuring customer satisfaction at all times
  • Processing customer orders and invoices accurately and promptly
  • Monitoring customer orders and recording details
  • Communicating and coordinating with internal departments and sales teams, ensuring customers needs are met
  • The Person
  • You have excellent communication skills, both verbal and written, have high attention to detail and enjoy a friendly team environment. It goes without saying you are reliable, punctual and motivated with a 'can do', attitude.

    Intermediate to advance computer skills i.e. MS Office Word, Excel and Outlook a must. Knowledge of Pronto would be highly regarded

    Note : You must be available to commence immediately and commit to the length of the 12-month assignment

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    Customer Service • Melbourne, Australia

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