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Family Violence Case Manager

Family Violence Case Manager

Good Shepherd Australia New ZealandAustralia
5 days ago
Job description

Join to apply for the Family Violence Case Manager role at Good Shepherd Australia New Zealand.

Maximum Term Contract until January 2026 on a Part-time (0.6 FTE) basis, based onsite in Kelior Downs.

SCHADS Level 5 ~ $99,324.83 (plus super and salary packaging).

Role Overview The Family Violence Case Manager is a key member of the Family Violence Team, providing high-quality case management services to women and children affected by family violence, including those who choose to remain in their relationships. The role involves working with clients in various accommodation settings, including emergency and transitional housing.

Key Responsibilities Deliver trauma-informed outreach case management services to women and children experiencing family violence. Work collaboratively within a multi-disciplinary team to achieve client goals. Conduct comprehensive risk assessments, safety planning, and case planning using MARAM frameworks. Coordinate referrals and liaise with specialist services as needed. Support clients in different accommodation settings. About You Appropriate tertiary qualification in Social Work, Psychology, or related field. Experience in outreach case management, risk and needs assessments. Experience with high-risk clients and complex needs, including trauma, substance abuse, mental health, and diverse backgrounds. Understanding of family violence impacts and relevant frameworks. Strong relationship-building skills with professionals. Proficiency in report writing, case notes, and database use. Ability to work independently and as part of a team. Knowledge of protective behaviours techniques for children. Commitment to ongoing professional development and awareness of sector reforms. Mandatory Qualifications Candidates must demonstrate they meet the minimum qualifications outlined by the Victorian government, either through exemption, a relevant qualification, or relevant experience. For more details, contact

About Us Good Shepherd Australia New Zealand aims to promote safety, wellbeing, and social justice for women, girls, and families through holistic, community-based services and systemic reform.

Benefits Salary packaging (up to $15,900 tax-free annually) Paid study leave and parental leave Gifted leave at Christmas and Easter Employee Assistance Program And more Application Process Click 'Apply' to submit your resume and cover letter addressing the key criteria. Applications are reviewed as received. For the position description, contact

Application Deadline 6th July 2025.

Additional Notes Employment is subject to background checks and proof of right to work in Australia. We are committed to diversity and inclusion. This position is Child Safe compliant.

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Case Manager • Australia

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