Casual Sales Consultant

The Sales Consultant works as part of the Sales Contact Centre to deliver a personalised, trusted, and effortless experience to achieve student load targets across pathways, undergraduate, and postgraduate programs.

• Duties at this level will include
• Contribute to the achievement of agreed sales and enrolment targets.
• Capture enquirer contact details and study interests to improve the customer experience and reporting of the sales contact centre.
• Contribute to the identification of barriers in the sales and onboarding process and proactively investigate methods to overcome them.
• Skills and knowledge required
• Relevant post-secondary qualifications or equivalent and proven administrative experience, preferably in sales and customer service with a drive to achieve sales targets.
• Experience and skills in achieving sales targets through exceptional enquiry management and nurturing of prospective students that include personalised, trusted, and effortless customer experiences.
• Strong organisational skills and the ability to prioritise multiple tasks, meet deadlines, and contribute to a dynamic sales environment.
• Strong interpersonal skills, including the ability to liaise with prospective students (undergraduate, postgraduate, and pathways) and influencers, academic staff, and members of the public.
• An ability to master knowledge from a broad range of courses and delivery information to customers that is clear and personalised.
• How to apply
• Cover letter and;
• An up-to-date resume.
• Location
• La Trobe University Campus located at : Bundoora.