Change Analyst

An exciting opportunity exists for a Senior Change and Communications Analyst to play a key role in a high-impact finance transformation project within a major Queensland Government shared services provider.

This role will support a large-scale modernisation program, as the organisation transitions from SAP ECC6 to SAP S / 4HANA Public Cloud using a Greenfield approach. The program aims to modernise finance services, focusing on standardisation, self-service delivery, and process improvement across 21 client agencies.

Key Responsibilities Coordinate and deliver change management activities across the full project lifecycle, including impact assessments, readiness plans, and stakeholder engagement. Develop and manage core change artefacts including change impact assessments, training plans, communication strategies, and transition activities. Draft and deliver a range of communication materials to internal and external stakeholders, keeping all parties informed and aligned with project goals. Represent the project in high-level discussions with clients, stakeholders, and leadership groups, supporting collaboration and ensuring transparency. Lead the creation of content for presentations, documentation, and training to support end-user adoption and sustained change. Partner with the wider change team to support benefit realisation, user readiness, and ongoing engagement in a complex, multi-stakeholder environment. Support a team-based, collaborative, and outcomes-focused culture through knowledge sharing and mentorship. About You To be successful in this role, you will have :

Proven experience delivering change and communications activities within large, complex programs—ideally involving digital or ERP transformations. Strong capability in planning, conceptual thinking, issue resolution, and delivering results within tight timeframes. Demonstrated ability to influence and build rapport with senior stakeholders, drive engagement, and manage resistance. Experience in preparing and evaluating change strategies, artefacts, and tools in a structured project environment. Excellent verbal and written communication skills, with the ability to craft targeted messages for diverse stakeholder groups. Strong collaboration skills and a consultative, team-oriented working style. Familiarity with Queensland Government change frameworks or SAP implementations (highly desirable but not essential). To be considered, please click apply now, or contact David Reynolds on 07 3221 3333.

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