Customer Service Officer - Rouse Hill

Join to apply for the Customer Service Officer - Rouse Hill role at Hearing AustraliaContinue with Google Continue with Google3 days ago Be among the first 25 applicantsJoin to apply for the Customer Service Officer - Rouse Hill role at Hearing AustraliaHelp provide the latest best practice services for anyone who needs itGain skills with Australia's largest provider of government-funded hearing carePermanent, part-time position – 4 days / week, 8 : 30am-5 : 10pmWorking at Rouse Hill, Blacktown and Castle Hill locations (this is an onsite position)Help provide the latest best practice services for anyone who needs itGain skills with Australia's largest provider of government-funded hearing carePermanent, part-time position – 4 days / week, 8 : 30am-5 : 10pmWorking at Rouse Hill, Blacktown and Castle Hill locations (this is an onsite position)Want to improve the lives of Australians, no matter who they are?Join us and build a career and future you'll be proud of.It matters more at Hearing AustraliaHearing Australia is a trusted leader in our field.

Working across the country, we exist to support and empower people through hearing health when and where they need it.Your opportunityAs a Customer Service Officer, You'll Support And Empower Clients Of All Backgrounds.

Working Side By Side With People Who Go The Extra Mile, You'll Also Love The Feeling Of Helping Children And Adults Who Need Us.

Here's How You'll Do It : You'll greet clients, attend to all counter and telephone enquiriesYou'll cover reception and undertake general administration duties includes booking client appointments, processing claims, data entry and monthly reportsYou'll perform minor hearing aid repairs and troubleshootingYou'll assisting Clinicians with the provision of clinical services by proactively identifying client needs, offering professional advice and demonstrating the use of hearing aidsTesting innovation projectsAbility to quickly and effectively change how we are operating in accordance with the latest minimal viable product (MVP) innovation experimentsSupport changes in the appointment book to support MVPWork with Centre manager and project management teams to implement experiments, problem solve and remove roadblocksConducting screenings of new clients to triage for appropriate appointmentBuilding and developing positive relationships with local GP's through regular and proactive contactWhat You'll BringWe believe the successful candidate will thrive in a client centred environment where they can provide exceptional and friendly service in conjunction with managing complex medical administration.

You'll bring : Experience as a proactive problem solver with a desire to accept responsibility and take ownership of your workIntermediate / advanced level computer literacy and some exposure or working knowledge of mobile technology (both Apple and or android applications)A desire to work within an organisation that contributes to the greater good and provides genuinely rewarding work, making a difference to the lives of our clients and their familiesWhat matters most?

It's simple – your drive to help anyone and everyone who needs us.

And you'll see your role as a real responsibility and an incredible opportunity to make an impact on lives across the country.Why Hearing Australia?There's So Much To Love About a Role With Us.

But Our People Say There's Three Things That Set Us And Their Careers Apart.

They're About : How we do what we do : Our vision is to deliver the best hearing solutions for anyone, anytime, anywhere.

At Hearing Australia, you'll know you're making a contribution that really means somethingWho we work with : Here, you'll support and empower clients of all backgrounds.

That's what drives our teams and what makes them so specialWhere we're going next : As our industry evolves, we're committed to learning and improving what we do and how we do it and building an organisation where everyone can thrive.What does that mean for you?As a Customer Service Officer, You'll Know That Every Day, Your Work Is Helping Children And Adults Who Need Us.

Just Ask Ebonie One Of Our Dedicated Customer Service Officers About Why They Choose To Work With Us : "I think care is why most of us come to work.

It's knowing we can do our bit to make life a little easier for our clients."You'll Also Enjoy a Range Of Benefits, Including : Attractive salary package includes a generous 15.4% superannuationPaid parental leaveAttractive employee benefits (salary sacrifice superannuation, HCF private health cover discount, well-being programs, salary packaging, discounts across an exciting range of retailers)Let's create the gold standard of hearing careWe will require the successful candidate to be willing to have a Police Check conducted (we pay), a current driver's licence and must have rights to work in Australia.Hearing Australia is an Equal Opportunity Employer and embraces diversity, equity and inclusion.

We are passionate about building a diverse and inclusive culture from within.We encourage Aboriginal and Torres Strait Islander peoples and applicants from different cultures who are bilingual to apply.We are committed to facilitating a barrier-free recruitment process and work environment.

If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.Seniority levelSeniority levelEntry levelEmployment typeEmployment typePart-timeJob functionJob functionOtherIndustriesWellness and Fitness Services and Hospitals and Health CareReferrals increase your chances of interviewing at Hearing Australia by 2xGet notified about new Customer Service Officer jobs in Rouse Hill, New South Wales, Australia.North Sydney, New South Wales, Australia 1 month agoCustomer Happiness Officer (3 days per week)Lidcombe, New South Wales, Australia 7 hours agoWetherill Park, New South Wales, Australia 1 month agoCustomer Service Representative | SydneySydney, New South Wales, Australia 3 hours agoSydney Airport - Customer Service OfficerMascot, New South Wales, Australia 5 days agoWillmot, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 1 month agoCustomer Service Representative @ health techSydney, New South Wales, Australia 6 hours agoSydney, New South Wales, Australia 2 weeks agoPendle Hill, New South Wales, AustraliaA$60,000.00-A$70,000.002 weeks agoPymble, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 2 weeks agoCustomer Service Representative - 12 months contractMacquarie Park, New South Wales, Australia 2 weeks agoHomebush, New South Wales, AustraliaA$35.00-A$40.003 days agoSydney, New South Wales, Australia 3 days agoHorsley Park, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 3 days agoBlacktown, New South Wales, Australia 3 days agoSydney Olympic Park, New South Wales, Australia 3 days agoCustomer Service Representative (12 months contract)Macquarie Park, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 9 hours agoMillers Point, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 days agoPyrmont, New South Wales, Australia A$65,000 - A$72,000 1 month agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 3 days agoCustomer Service Manager - Coles Supermarkets - ParramattaParramatta, New South Wales, Australia 2 weeks agoCustomer Service Representative (On-Site)Pymble, New South Wales, Australia 2 weeks agoOld Toongabbie, New South Wales, Australia 5 days agoWe're unlocking community knowledge in a new way.

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