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Customer service officer • perth
Customer Support Officer
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Customer Service Officer
Sharp & CarterPerth, Western Australia, AustraliaCustomer Support Officer
AcceleratePerth, AustraliaIntroduction
ABOUT US
As Australias largest independent Fleet Management solutions provider our success lies in our passion and desire to provide innovative and tailored fleet management and leasing solutions to a broad range of clients nationally.
Our team of industry professionals play a fundamental part in this journey and we are actively looking for dynamic and motivated individuals to join the Fleetcare Family.
Description
ABOUT THE ROLE
We currently have a unique opportunity available for a Customer Support Officer to join our head office team based in Wangara.
As a key member of our Operations and Customer Support team this busy position will see you providing a high level of customer service and administrative support to both our clients and internal team.
Tasks are varied and include facilitating a broad range of daytoday vehicle management tasks including new client implementations insurance claims repairs supplier management and vehicle disposals.
Every day is different but your daytoday duties will include :
- Answering customer enquiries via phone email and live chat
- Completing requests and enquiries within agreed service delivery timeframes
- Collaborating with other areas of the business to find solutions to client requirements and following them through to resolution
- Developing existing relationships identifying maximising and converting additional sales opportunities
- Maintaining client databases reporting and general administration
- Providing general administration and customer support as required
Skills And Experiences
WHAT YOU NEED TO SUCCEED
To be considered you will demonstrate :
Whilst not essential experience in fleet sales or associated industries will also be highly regarded.
WHAT WE OFFER
As part of the Fleetcare family youll enjoy the best of both worlds with all the advantages of working for a large corporate business combined with a family feel of a smaller organisation.
Working with a large team of industry professionals youll be surrounded by creative thinkers innovative problem solvers and customer focused individuals who strive to deliver excellence every day.
Benefits also include :
If this sounds like an environment where you will thrive apply now to join our family.
If this role isnt quite right for you but you recognise how your skills experience and positive energy can become part of our next success check out our website forall current vacancies and how to register for our talent pool.
www.fleetcare.au / aboutus / jointhefamily
Fleetcare is an equal opportunity employer and encourages applications from a culturally diverse background.
Note : Shortlisted candidates will be required to undergo preemployment background checks
Required Experience :
Unclear Seniority
Key Skills
Corporate Paralegal,Accounts Handling,CNC,Architectural Design
Employment Type : Full-Time
Experience : years
Vacancy : 1