Administration Officer - Support At Home - Fixed Term Part Time - NCN Health

Administration Officer – Support at Home

Position : Administration Officer – Support at Home

Location : Across NCN Health

EFT / Hours : 0.2 EFT (16 Hours per Fortnight)

Status : Fixed Term Part Time (until May 2026)

Hourly Rate : $33.7895 - $37.3542 per hour plus 12% superannuation

About The Role

NCN Health is seeking an Administration Officer – Support at Home to join our Primary and Community Services. The role provides comprehensive administrative support functions within the Support at Home program, with a focus to ensure that all program‑specific administrative, service request and referral processing, data compliance and financial requirements of the program are met in an efficient and timely manner. It supports the day‑to‑day functions of Care Partners, clinicians and management staff, contributes to the operational efficiency of the program and serves as a welcoming, professional and respectful point of contact for participants, families and external stakeholders. Under the direction of the Manager Community Aged Care and Disability, the officer is also responsible for coordinating, collating, preparing and reporting data, and the financial and performance information to meet internal and external reporting requirements. The officer contributes to continuous improvement initiatives, assists with audit and reporting processes, and supports the implementation of systems and processes that enhance the efficiency and effectiveness of the Support at Home program.

About You

• Vaccination against seasonal Influenza (mandatory)
• Vaccination against Covid-19 (recommended)
• Certificate III in Office Administration or equivalent or previous experience working in a similar administrative role.
• Experience working in a busy administration environment with the ability to self‑manage and organise demanding and changing workloads and competing priorities.
• Proven experience in maintaining financial records, identifying and resolving discrepancies, and ensuring compliance with financial policies and procedures.
• Ability to prepare statistical reports, meeting minutes and agendas and other documentation, and check accuracy of department documentation and data with strong attention to detail.
• Advanced knowledge and experience using Microsoft Office products (Outlook, Word, Excel and Publisher) to prepare a range of high‑quality statistical data and financial reports.
• Proven ability to review and interpret data with attention to detail.
• Excellent communication, interpersonal and organisational skills including demonstrated ability to liaise with people from diverse backgrounds.

What We Offer

At NCN Health, we are investing in creating a joyful workplace, where people feel connected, respected and supported to thrive and achieve their full potential.

Enquiries

Karen Edwards, Manager Community Aged Care and Disability, Phone : (03) 5862 0560

Closing Date

Tuesday, 4th November 2025 at 11 : 59pm

About Us

NCN Health is a regional health service located in the Moira Shire of Victoria, approximately three hours north of Melbourne, providing healthcare to residents of, and visitors to, Cobram, Nathalia and Numurkah and their surrounding communities. With a caring, dedicated, engaged and diverse workforce of over 500, we proudly serve a population of up to 18,000 people and are committed to providing safe, high quality care and services that improve the health and wellbeing of our patients and the community.

Why Join Us

We are an equal opportunity employer, actively fostering and promoting a fair, equitable, diverse and inclusive workplace culture that welcomes and values people of all abilities, ages, backgrounds, cultures, genders and identities. We encourage and support applications from people identifying as Aboriginal and Torres Strait Islander, with lived experience of disability, from the LGBTIQA+ community and from culturally and linguistically diverse backgrounds. We are proud to be a Child Safe workplace that champions the safety, protection and wellbeing of all children. We have zero tolerance of abuse, violence, bullying, harassment and discrimination in all forms, and are committed to ensuring the safety of both our patients and people.

Equal Opportunity Statement

NCN Health does not accept unsolicited resumes from recruitment agencies / third parties and will not be liable, or responsible for, any fees or costs associated with their submission.

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