Digital Operations Lead

About Us

Workwear Group (WWG) is part of Wesfarmers Industrial & Safety a division of Wesfarmers,a top 20 ASX listed company with over 100,000 employees.Housed under the banner ofWorkwear Group, our three iconic brands -KingGee,Hard YakkaandNNT- have been in the business of delivering workwear since the late 1920's.

We are the trusted partner in workwear solutions, manufacturing over seven million units each year. What sets us apart is our continuous investment in innovation, market knowledge, pioneering ideas and sustainability practices.

We work as one team. We put our customers first and are passionate about what we do. Joining WWG is an opportunity to thrive in an inspiring, safe, and inclusive community.

About the Role

We’re hiring a Digital Operations Lead to manage and enhance daily operations across our B2B and B2C digital platforms. This hands‑on role blends technical delivery with strategic oversight, ensuring platform stability, performance, and continuous improvement. You’ll work closely with developers and stakeholders, leveraging your expertise in SAP Commerce and digital lifecycle frameworks to drive operational excellence and elevate customer experience.

What you’ll be doing

• Monitor and maintain the stability and performance of our ecommerce and digital platforms, proactively identifying and resolving issues to ensure seamless user experiences
• Lead DevOps activities including managing code deployments, triaging defects, responding to incidents, and maintaining overall platform hygiene
• Work closely with development teams to support ongoing platform enhancements, bug fixes, and technical maintenance
• Participate in agile ceremonies such as sprint planning, stand‑ups, and backlog grooming to align development efforts with business priorities
• Act as the primary contact for digital operations, managing communications and resolutions with internal teams and external stakeholders
• Create and maintain detailed technical documentation and operational playbooks to support consistent and efficient platform management
• Identify opportunities to improve operational processes and implement automation to increase efficiency and reduce manual effort
• Provide mentorship and technical guidance to junior developers, fostering a collaborative and high‑performing team environment
• Ensure all digital operations comply with corporate standards, policies, and governance frameworks
• Serve as an escalation point for the development team, offering support and direction on complex technical issues and decisions

Who we’re looking for

What we’re looking for

What we offer

We actively work on creating a safe and inclusive environment free of discrimination. At Workwear Group we aspire to build a culture where diversity is celebrated, where Team Members feel a sense of “I Belong” and are empowered to bring their whole selves to work.

Thank you for your interest in Workwear Group. Due to anticipated high volumes of applicants, only shortlisted candidates will be contacted.

You can follow us on LinkedIn or see our company careers page for more opportunities https : / / www.workweargroup.com.au / careers

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