Manager of People & Capability

ProCare Australia are the leading specialist recruitment agency for the community service industry, providing casual, locum and permanent career opportunities.

About the Organisation

This respected community organisation is a leading provider of programs and support services for Aboriginal and Torres Strait Islander peoples across the greater Brisbane region. What began as a small grassroots initiative in the early 2000s has grown into a dynamic organisation delivering a wide range of government and community-funded programs focused on empowerment, education, cultural connection, and wellbeing.

Guided by strong cultural values, the organisation’s mission is to empower individuals, families, and communities to reach their potential. Their work is underpinned by principles of personal growth, harmony, accountability, open communication, and teamwork.

With a commitment to collaboration and community leadership, the organisation continues to expand its services and partnerships, providing culturally grounded programs that strengthen identity, promote opportunity, and foster positive change for future generations.

All applicants are welcome – You don’t need to identify as Aboriginal or Torres Strait Islander to apply, though Aboriginal and Torres Strait Islander applicants are strongly encouraged. The organisation provides ongoing cultural learning and development, supporting all staff to work in a culturally safe and inclusive environment.

The Opportunity

Due to business growth, a newly created leadership opportunity now exists for an experienced People & Capability Manager to join the organisation’s Corporate Services team. This role is responsible for shaping and leading all People & Culture functions -including workforce planning, recruitment, performance, learning and development, wellbeing, cultural capability, WHS, and organisational development – while ensuring organisational compliance, quality standards, and contract delivery.

You will work closely with the CEO, senior leaders, and program managers to build a values-driven, culturally grounded, high-performing workforce. A key focus of this role is ensuring operational alignment with HSQF, Child Safety and Youth Justice standards, and internal operating standards, risk frameworks, audits, and reporting requirements. This position plays a pivotal role in supporting the organisation’s growth, strengthening its impact, and delivering culturally safe services to the community.

Key Responsibilities

• Lead the development and implementation of a People & Capability strategy aligned with organisational values and community priorities.
• Oversee recruitment, onboarding, workforce planning and HR systems to ensure a skilled and culturally capable workforce.
• Provide expert advice to the CEO, Board and leadership teams on workforce needs, trends, risks and opportunities.
• Drive staff development, including professional development, cultural capability training and leadership programs.
• Manage performance frameworks, employee relations, conflict resolution and complex HR matters with guidance from external HR supports.
• Lead wellbeing, WHS and staff safety initiatives, ensuring compliance with legislation and internal policies.
• Foster a positive, collaborative and culturally safe organisational culture with strong staff engagement and retention.
• Ensure compliance with Fair Work, NES, awards (including SCHADS), child safety obligations and funding requirements.
• Prepare high-level workforce reporting for the CEO and Board and support external audits.
• Champion organisational values, cultural respect and ethical leadership across all programs.

Role Requirements

Desirable

Probity Requirements

Remuneration and Benefits

To Apply

Apply with your resume via Seek.

Applications will be reviewed upon receipt. Shortlisted candidates will be provided a copy of the Position Description asked to respond to the Key Selection Criteria.

For a confidential chat, reach out to Indi Adams, Recruitment Consultant via email – ia@procareaustralia.com.au

Having a diverse workforce that represents the wider Australian community is very important in Community Services and ProCare Australia actively encourage applications from people with disabilities, from culturally and linguistically diverse backgrounds, LGBTQIA+ people, and all genders.

We recognise the richness of Aboriginal and Torres Strait Islander cultures and the unique knowledge Aboriginal and Torres Strait Islander employees bring to the workplace, policy development and programs. We welcome and encourage applications from Aboriginal and Torres Strait Islander people.

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