Case Worker - Residential Care Frankston, VIC

Case Worker – Residential Care – Frankston, VIC

1 week ago – Be among the first 25 applicants

About Us

Allambi Care is a multi‑disciplined and recognised leader in the human services field. We are committed to supporting our community’s most vulnerable people through tailored services and programs. With over 40 years of experience, our ‘never give up’ approach ensures the needs of the people we care for are our first priority.

About The Role

The Case Worker position is a management role that focuses on training and supporting direct care staff, engaging with children and young people, and maintaining documentation. Case workers operate under Key Performance Indicators with a focus on mentoring staff to achieve individual permanency goals for children and young people in out‑of‑home care in line with Allambi’s Needs Based Restorative Framework (NBRF) and meeting administrative standards of the State’s regulatory standards.

Professional Competencies & Skills Required

• Experience in working with children and young people with complex and difficult emotional and behavioural issues, within a residential care context
• Understanding of the impact of trauma on children and their families
• Theoretical knowledge of attachment and trauma‑informed care
• Knowledge of the Children, Youth and Families Act 2005 and the Commission for Children and Young People’s Reportable Conduct Scheme
• Knowledge of the legal and ethical guidelines governing mandatory reporting
• Ability to use collaborative practice principles when working with other stakeholders
• Understanding of screening, intake, transition and exit assessment procedures
• Ability to manage critical incidents utilising Therapeutic Crisis Intervention (TCI) methods
• Skills to engage with family members of the children and young people, work with families, and assist in maintaining appropriate family relationships
• Skills and strategies to manage the safety of children, young people and staff, including risk assessment and incident reporting per Allambi policy and procedure
• Ability to manage client files in compliance with Allambi policy and procedure, contractual and statutory requirements
• High level of confidentiality regarding child or young person information and that of their family
• Willingness to work within Allambi Workplace Health and Safety policy and procedure, and WHS legislation, reporting all hazards and incidents
• Willingness to implement Allambi policies and procedures, particularly regarding the residential house, files and paperwork
• Demonstrated written and oral communication skills, including completion of Case Plans and other reports in a timely manner
• Computer literacy

Key Areas of Work

In Circumstances Where Allambi Care Has Contracted Case Management

In Circumstances Where Allambi Care Does Not Have Contracted Case Management

Other Duties

Minimum Qualifications and Experience

Must be qualified, or working toward qualification, in psychology, social work, occupational therapy, psychiatric nursing, Human Services or similar, with significant experience in child and adolescent mental health and / or child protection and out‑of‑home care. Qualifications or certificates in trauma‑informed services are desirable. Appointment requires proof of qualification or progress towards qualification and, if applicable, registration or membership with the appropriate registration authority or association, with certified copies provided to the supervisor / manager prior to commencement.

Essential Criteria

What Is on Offer?

Applications close Sunday, 9th November 2025

Allambi Care is an Equal Employment Opportunity (EEO) employer and welcomes applications from people from Aboriginal and Torres Strait Islander, Culturally and Linguistically Diverse (CALD) backgrounds as well as People With a Disability.

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