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Case Worker - Family Services

Case Worker - Family Services

VACCA - Victorian Aboriginal Child and Community AgencyCity of Melbourne, Victoria, Australia
22 days ago
Job description

Case Manager – Family Services

Location : Preston, VIC 3072

Employment type : Permanent – Full time

Salary : $88,099 - $94,791 based on level of experience, plus super

About the Organization

The Victorian Aboriginal Child and Community Agency (VACCA) is an Aboriginal Community‑Controlled organisation that supports and advocates for the Aboriginal Community and is the largest organisation of its kind in Australia. The VACCA team is committed to the organisation’s visions and values, passionately providing support, service and advocacy for our children and other vulnerable members of the community.

About the Role

The Case Manager role within Family Services supports Aboriginal children and families referred to VACCA, working as part of a multidisciplinary team. Guided by cultural values and the spirit of self‑determination, the Case Manager walks alongside families, helping them share their stories in their own way. Through trauma‑informed and culturally safe practices, the role fosters healing, connection, and empowerment.

About You

The role supports Aboriginal families through culturally grounded outreach, healing on Country, and trauma‑informed engagement. It empowers parents through mentoring, connection to culture, and respectful collaboration, fostering resilience, safety, and self‑determination.

Qualifications

  • Certificate, Diploma or Degree qualification in Community Services, Social Work and / or substantial experience in these fields
  • Valid Police Check, a Working with Children’s Check for a paid employee (or willingness to obtain) and a Victorian Driver Licence. Current COVID‑19 vaccination (Strongly Recommended)

Benefits

  • A supportive environment that includes comprehensive induction
  • The support of regular internal supervision
  • Professional development and training opportunities
  • Attractive salary packaging to increase your take‑home pay
  • 17.5% loading on annual leave
  • Access to agency vehicles for all work‑related travel
  • Access to Employee support and wellbeing programs
  • Paid parental leave after 12 months of ongoing employment
  • Opportunity to work and build connection with the Aboriginal Community and culture
  • Fitness Passport – allowing you (and your family) access to any of the facilities available on this program
  • Application Information

    Applications should include a cover letter addressing the key selection criteria and current resume. Please click here : Family Services case manager PD Oct 24'.pdf to download the position description for this role. Application closes by Friday 7 November 2025.

    VACCA is a child‑safe organisation and is committed to ensuring the safety and wellbeing of children and young people with zero tolerance for child abuse. All successful applicants will be required to undertake a National Police Record Check and Working with Children Check prior to commencement of employment and periodically following commencement.

    VACCA is an equal opportunity employer and has a smoke‑free workplace policy.

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    Case Worker • City of Melbourne, Victoria, Australia

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