Customer Service Representative

JELD-WEN Glass is one of the most sophisticated glass processing plants in the world today. Opening in 2006, in Victoria, providing other JELD-WEN businesses such as Stegbar, Regency, and Airlite with toughened, shaped, cut, drilled, and polished glass.

In 2017, a brand new fully-automated factory was opened at Stapylton in Queensland. This factory is a high-tech glass processing plant with a wide range of capabilities including, cutting, polishing, cut-out processing, toughening, painting and nano coating.

We are now looking for a

• Customer Service Representative
• at this facility in a
• full-time permanent
• basis.
• Key Responsibilities
• Accurately enter orders into the system and work within specified timelines & procedures. This includes, but is not limited to :
• Manual data / order entry
• CAD drawings
• Actively communicating with customers, sales representatives and production personnel for any order related matters
• Resolve problems relating to incomplete order information.
• To co-operate and assist all departments in achieving the business goal of 100% Production Completion / Delivery performance
• About You
• Excellent customer service ethicComputer skills including Microsoft Word & Excel
• Excellent communication skills both verbal and written
• Great attention to detail
• Ability to work well in a team environment as well as work autonomously
• CAD drawing & glass industry experience (highly desirable)
• What's On Offer
• Ongoing training and career development
• A competitive remuneration package
• Generous discounts on our extensive range of JELD-WEN products
• On-site parking
• Ability to schedule leave every year at Christmas
• Birthday off every year
• Your next steps
• Agencies will only be engaged if required. Please do not contact us or send applicants to us unless requested by the Talent Acquisition Team.
• LI-CS1