Operational Technology Systems Support Officer

Position overview

Permanent, Part-Time (0.5 FTE) opportunity

True hybrid working – work from home and our Mitcham office

88,557.94 - $94,883.44 pro-rata plus 12% superannuation

About us

We're on a mission to create a brighter future, where you can be a change maker at the actual source.

We're one of Australia's largest water utilities with over 30% of Victoria's population relying on us for their essential water and sanitation services.

Our award-winning culture fosters an inclusive, collaborative, and flexible environment that enables our people to thrive.

Here, you'll be inspired and challenged to grow alongside us.

We're committed to reconciliation and supporting the self-determined role for Traditional Owners / Custodians in water and land management.

The Role

The purpose of this role is to support the Operational Technology (OT) systems including SCADA, IoT, and Operational Historian.

You will enable robust network operations through proactive management of OT systems and ensuring compliance with standards, supporting business stakeholders to implement improvements and develop use cases.

This role will also focus on managing delivery of works, including developing scope of works documents, managing tenders, and overall project and contract management.

Your key responsibilities

Operational Technology (OT) System Support - support OT systems such as SCADA, IoT Device Management, Octaplant, and Historian, essential for Water, Sewer, and Treatment operations.

Diagnose and resolve faults to ensure system reliability and effective alarm monitoring.

SCADA Support - ensure SCADA reliability by monitoring performance, resolving issues, and integrating with communication and IT systems.

Assist with asset integration and develop improvement projects based on system analysis.

Vendor and Work Management - develop Statements of Work, manage vendor tendering and quotes, and issuing work.

Track vendor performance to ensure timely and quality service delivery.

Reporting and Governance - manage Vendor SLAs and generate key operational and strategic reports.

Provide insights through performance metrics to support decision-making and continuous improvement.

What we're looking for

Exposure to Operational Technology such as field assets including PLC and RTU, and systems including Geo SCADA and OSI PI.

Broad understanding of IoT sensors, cyber security and / or scripting languages are highly regarded.

Experience using Microsoft Office Suite, including Excel

Tertiary qualification in Engineering, Information Technology, or relevant fields

To view the full position description, click HERE.

Why Yarra Valley Water?

We celebrate and encourage new thinking at every level.

Creating opportunities for you to grow – both professionally, and personally.

When you flourish, we all do.

Permanent, Part-Time (0.5 FTE) opportunity

88,557.94 - $94,883.44 pro-rata plus 12% superannuation

Flexible working arrangements where our people are empowered to design their days with their team.

Read our hybrid playbook HERE.

650 home office set up allowance for eligible employees

Free and secure on-site parking with on-site café at our Mitcham office

14 weeks paid leave parental leave

15 days paid personal leave, which can be used for caring, wellbeing, mental health, menstrual or menopause

Request to swap certain public holidays for another day of paid leave

To read more about our benefits and culture, read our employee handbook HERE.

Did you know?

Research shows that men apply to jobs when they meet an average of 60% of the criteria, while women and other marginalised people tend to only apply when they meet all of them.

So, if you think you have what it takes, but don't necessarily tick every box, please apply or get in touch.

We'd love to have a chat and see if you could be a great fit.

How to apply

Applications should include a supporting Cover Letter and Resume.Closing date : Tuesday, 1st July 2025

This position is available for Yarra Valley Water employees and external applicants.

We welcome applications from everyone, including Aboriginal and / or Torres Strait Islander peoples, people with disability, mature age and young job seekers, members of the LGBTIQA+ community and people of all cultural backgrounds.

If you need this information in an accessible format or would like to discuss reasonable adjustments during the recruitment process, please call 03 9872 2542or email

• you need any help with the application process or would like to discuss the recruitment process, please contact us via email

Successful applicants must be eligible to work in Australia and agree to provide information for pre-employment checks, if required for the position.

This may also include a Police Check or AusCheck, where an offer will be subject to a satisfactory outcome of these checks.

J-18808-Ljbffr