Implementation Lead

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HUB24 leads the wealth industry as the best provider of integrated platform, technology and data solutions. At HUB24, we know the smartest investments start with our people. We are innovative and ambitious, and we move fast.

At HUB24, we empower our employees to bring their ideas and creativity to work. Rather than getting bogged down in bureaucracy and red tape, we build a culture that supports our team members to have a real impact on our business and the success of our customers.

HUB24 Limited is a company listed on the Australian Securities Exchange (ASX : HUB)

THE HUB24 STORY

We think creatively and we’re not constrained by traditional thinking or barriers to success. We’re led by experts, realists with ideas, grounded in commercial reality who are bold enough to visualise the future a little differently and to advocate for what matters to our clients. We are here to lead change and are committed to empowering better financial futures for more Australians.

Benefits And Life At HUB24

Learn more about our employee benefits HERE.

Job Summary

The Implementation Lead is responsible for driving HUBconnect client implementations, overseeing the end-to-end delivery of the HUBconnect product suite. This includes developing clear implementation plans and leading a high-performing customer enablement team to deliver fast, first-class service across multiple concurrent projects. The role works closely with technology delivery teams and both current and prospective users, ensuring seamless integration of HUBconnect products within HUB24’s broader technology offering.

Responsibilities

Implementation & Delivery

• Lead end-to-end client implementations for the HUBconnect product suite using a hybrid Agile / Waterfall approach.
• Plan and execute multiple concurrent projects, ensuring timely, high-quality delivery.
• Facilitate workshops and onboarding sessions for customers and partners.
• Remove delivery impediments and guide teams towards effective problem-solving.

Team Leadership & Enablement

Stakeholder & Partner Engagement

Training & Support

Operational Excellence

Requirements

The Recruitment Process

Should you require any accommodations to the recruitment process, please email recruitment@hub24.com.au, and one of our team will contact you.

Interviews can happen virtually or face-to-face with the hiring manager or other members of the broader team. Depending on the role, there may be more than two interviews.

2024 Circle Back Initiative Employer – we commit to respond to every applicant.

Endorsed by WORK180, we are proud to be recognised as an employer of choice for women.

We have been nominated and placed on the BOSS Best Places to work list.

Seek Star Awards 2024 - Nominated as a finalist for the Best Employer Brand Initiative

HUB24 is an equal opportunity employer. We are committed to creating an inclusive environment where diverse perspectives are valued and every individual is treated with respect. We welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disabilities, people from culturally and linguistically diverse communities, and people of all gender identities and sexual orientations. If you require adjustments to the recruitment process or have accessibility requirements, please let us know – we’re here to support you

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Information Technology

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