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Lotteries Sales and Service Consultant

Lotteries Sales and Service Consultant

Endeavour FoundationCity of Brisbane, Queensland, Australia
1 day ago
Job description

Join to apply for the Lotteries Sales and Service Consultant role at Endeavour Foundation.

At Endeavour Foundation, we believe in the power of purpose. As one of Australia’s largest employers of people living with disability, we’re not just building careers — we’re building a more inclusive future.

About The Role

Imagine helping someone win their dream home while supporting a cause that changes lives. As a Lotteries Sales and Service Consultant , you’ll be the voice behind our million-dollar prize home campaigns, inspiring supporters to take part in the cause for disability advocacy.

Based in our vibrant Support Office in Cannon Hill, you’ll join a high-performing, KPI-driven team that thrives on connection, purpose, and results. You’ll engage with warm leads, build relationships, and drive sales—all while sharing the heart of our mission.

You will work 5 days onsite in the support office, reporting to the sales manager. This driven sales team is motivated by KPIs with incentives and commissions for sales met. Day-to-day duties include working in a warm desk environment selling lottery tickets to prize homes and other campaigns, upselling to new membership programs, call centre inbound phone calling, processing mail orders, updating customer details, and ensuring privacy and compliance. The ideal applicant will have call centre sales experience with self‑motivation and outstanding customer service skills for upselling.

Day To Day Responsibilities

  • Deliver exceptional service via phone, email, and mail with professionalism and empathy.
  • Inspire supporters to increase their impact through cross‑selling and upselling.
  • Build lasting relationships that boost loyalty and satisfaction.
  • Recover lost sales through thoughtful follow‑up and support.
  • Track and report your success with pride and precision.

About You

  • You’re a natural communicator with a passion for people and purpose; a team player with a heart for impact.
  • You thrive in fast‑paced environments, love hitting goals, and bring a proactive mindset to everything you do.
  • Proven experience in customer service and sales.
  • Tech‑savvy with Microsoft Suite and CRM systems.
  • Detail‑oriented, adaptable, and results‑driven.
  • Perks That Empower You

  • Salary packaging up to $15,900 tax‑free + $2,650 for meals and entertainment.
  • Novated leasing to save on car costs.
  • Discounts on health insurance, vehicles, and appliances.
  • Supportive induction and ongoing learning.
  • Employee Assistance Program.
  • Reward and Recognition Program.
  • Paid Parental Leave.
  • Onsite cafe, parking, and close to public transport.
  • Ready to make a difference? This is more than a job—it’s your chance to be part of something extraordinary. If you’re ready to inspire, connect, and help make dreams come true, we’d love to hear from you.

    Click "apply" — let’s turn possibility into reality together.

    #J-18808-Ljbffr

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