Team Leader / Supervisor

Convenient Support Services is a leading provider of care services for individuals across WA. We are committed to delivering high-quality, person-centered support to enhance the lives of our clients and their families. As we continue to grow, we are seeking a dynamic and experienced individual to join our team as a Team Leader.

• Position : Team Leader
• Responsibilities
• Supervision and Leadership
• Provide effective leadership and supervision to a team of support workers.
• Mentor and coach team members to ensure they deliver quality care services in accordance with organisational standards and NDIS guidelines.
• Foster a positive and inclusive team culture that promotes collaboration, professionalism, and continuous improvement.
• Client Management
• Oversee the coordination and delivery of care services to clients, ensuring their individual needs and preferences are met.
• Conduct regular assessments of clients' needs and preferences, and collaborate with the team to develop and review individualised care plans.
• Liaise with clients, their families, and external stakeholders to ensure effective communication and coordination of care.
• Administrative Duties
• Maintain accurate and up-to-date records of client information, care plans, and service provision.
• Prepare reports and participate in team meetings to review performance, identify areas for improvement, and develop strategies for enhancement.
• Training and Development
• Facilitate training sessions and workshops for team members to enhance their skills and knowledge in areas such as disability support, person-centered care, and risk management.
• Support the professional development of team members through regular performance feedback, goal setting, and recognition of achievements.
• Qualifications and Skills
• Diploma or higher qualification in Disability Services, Community Services, or a related field.
• Proven experience in a supervisory or leadership role within the disability or community services sector.
• Strong communication, interpersonal, and organisational skills.
• Sound knowledge of the NDIS framework and relevant legislation, regulations, and standards.
• Ability to work collaboratively in a multidisciplinary team environment.
• Demonstrated commitment to person-centered care and continuous quality improvement.
• Job Types
• Full-time, Part-time

Pay : From $35.00 per hour

Expected hours : 40 per week

Schedule :

• 8 hour shift
• Fixed shift
• Monday to Friday
• On call
• Public holidays
• Weekend availability

Supplementary Pay :

• Overtime pay
• Education
• Diploma (required)
• Experience
• Working with people with developmental disabilities : 4 years (required)

Licence / Certification :

• Working with Children Check (required)
• Full Driver Licence (required)
• First Aid Certification (required)
• CPR Certification (required)
• NDIS workers screening check (required)

Work Authorisation :

• Australia (required)

Work Location : In person