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Head of MAX Venue Services

Head of MAX Venue Services

TabcorpQLD, AU
7 days ago
Job description

Ready to lead bold change in gaming services?

At MAX, we’re transforming how we deliver for our customers streamlining services, simplifying systems and powering performance. Our mission is simple : help venues thrive through smarter, more sustainable, end-to-end solutions.

Here, we back ambition. While you’re busy creating impact, we’ll champion your growth in a collaborative, down-to-earth environment where you can bring your whole self to work.

Game to join us?

What you’ll do

This is your chance to steer the future of Tabcorp’s MAX Venue Services. As Head of the business, you’ll drive strategy, inspire teams, and deliver exceptional service to our venue partners primarily across Queensland.

From spotting growth opportunities and refining the product roadmap to leading key negotiations and overseeing sales, this is a high-impact role at the heart of our operations. You’ll work cross-functionally, lead a high-performing team, and be the go-to for our valued customers.

Key Accountabilities :

  • Shape and drive a strategic business plan aligned to Tabcorp’s vision—unlocking growth, enhancing customer experiences, and maximising value across MAX.
  • Lead the execution of our sales, product, training, marketing, and venue performance strategy.
  • Use insights and market data to identify and deliver commercial opportunities that drive revenue and margin.
  • Own key customer relationships—negotiating new and renewal agreements that make commercial sense and deliver mutual value.
  • Build and nurture a high-performing, collaborative team culture with a focus on capability development.
  • Lead financial planning and capital allocation to deliver on budget and performance targets.
  • Work closely with internal and external stakeholders to align priorities and influence outcomes.
  • Keep senior leaders informed with regular updates on market trends, business performance, and key initiatives.
  • Represent MAX in industry forums—championing innovation, growth, and regulatory leadership.
  • Ensure we meet all compliance and regulatory requirements, including AUSTRAC and AML / CTF obligations.

What you’ll bring

  • Tertiary qualifications in Business, Finance, Commercial, or Management.
  • Proven experience leading high-performing teams in a senior commercial role—ideally in gaming, entertainment or a regulated environment.
  • A strong strategic mindset with a hands-on approach to leadership and execution.
  • Track record of identifying growth opportunities and translating them into commercial success.
  • Solid financial and commercial acumen, with experience managing budgets and capital spend.
  • Excellent communication and relationship-building skills—you’re comfortable influencing at all levels.
  • Deep understanding of compliance and risk frameworks in regulated environments.
  • What you’ll get

  • Diverse leave options : bonus leave of 5 days annually, cultural, volunteer, and 18-weeks parental leave.
  • Access to corporate discounts and our leading health and wellbeing app.
  • Monthly employee social activities, competitions, awards and free tickets to events.
  • About Us

    Tabcorp is Australia’s leading gambling entertainment company. Our 3000+ team is as diverse as Australia itself. Our people drive the iconic, homegrown, world-class brands TAB, Sky Racing and MAX. As an ASX-listed company, we’re proud to shape our industry for the better.

    Apply Now

    Now is the time to join Tabcorp! The start of a new, exciting chapter in our long history. We have a dynamic, new CEO in Gillon McLachlan and we’re building a winning culture by bringing our office-based teams together onsite every day. We value flexibility - like adjusting start or finish times or working remotely when required – however we believe being together is key to our success.

    We’re committed to creating an inclusive workplace where everyone feels valued for their contribution and has a sense of belonging and is treated with respect. As a Tabcorp employee, you will :

  • foster a respectful and inclusive working environment within your team;
  • support and contribute to initiatives aimed at managing the risk of gender inequality, sexual harassment and other inappropriate behaviour in our workplaces.
  • We welcome applications from candidates with visible and non-visible disability, or with any workplace accessibility requirements. Please reach out via

  • should you require any accommodations or adjustments to ensure your full participation in our recruitment process.
  • Tabcorp is a ‘Circle Back Initiative’ employer – we commit to respond to every applicant.

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    Head Of Service • QLD, AU

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