National Business Manager - Retail

Lead National Retail Growth at Koko Black

At Koko Black Group, we craft moments of joy through chocolate; handmade, natural and proudly Australian. As we continue to grow our national presence, we're seeking a commercially driven National Business Manager – Retail to lead strategic partnerships with major retailers and grow our brand across shelves nationwide.

This is a senior commercial role for someone who thrives on building strong customer relationships, delivering growth and leading with purpose.

The Role

Reporting to the General Manager – Sales and leading a team of three Key Account Managers, you'll take ownership of Koko Black's national grocery channel. You will play a pivotal role in executing our growth strategy with major retail partners such as Coles, Woolworths, Aldi and Costco.

From leading the Joint Business Planning process to championing category and channel development, this role combines strategic thinking, sales leadership and operational rigour to ensure our premium offering is represented with excellence at every touchpoint.

What You'll Do

Lead and grow Koko Black's presence in national grocery channels

Build and execute strategic joint business plans with key retailers

Lead a high-performing sales team and inspire a culture of excellence and collaboration

Negotiate trading terms, pricing and promotional strategy to drive margin and volume

Collaborate cross-functionally with Marketing, Product, Operations, Supply Chain and Finance to align on forecasts, stock flow and category strategies

Track performance data, identify opportunities and adjust plans to optimise outcomes

Champion brand excellence in retail execution, shelf visibility and customer storytelling

What You'll Bring

Proven experience in a national or senior key account management role within FMCG or retail

Strong commercial acumen and a deep understanding of retail trading dynamics

Experience leading Joint Business Planning and retail promotional cycles

Outstanding stakeholder engagement and cross-functional collaboration skills

A track record of delivering revenue, margin and share of shelf growth

Leadership capability with experience managing and developing sales teams

Why Koko Black?

We're an Australian brand that celebrates craft, curiosity, and quality. At Koko Black Group, you'll join a team that's passionate about pushing boundaries and building meaningful partnerships. We offer a supportive, values-driven culture, generous product perks and a role where your commercial impact will be visible and valued.

Apply Now

If you're ready to drive national retail success and bring joy through exceptional chocolate experiences, we'd love to hear from you.

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