Customer Services Officer

Customer Service Officer

This role is working in our Toowoomba Steel Division for a motivated and experienced administration superstar to support the Sales, Service and Administration team.  There will be a strong focus on client service, administration and delivery allocation tasks.

About the role :

Full Time - Monday to Friday

Overseeing reception, including but not limited to managing all incoming phone calls, visitors to the store and coordinating customer enquiries

Coordinate delivery truck allocations and confirmations

Managing the creation of purchases orders as well as reconciliation of monthly invoices onsite

Creating and maintaining customer and sales documents and reports

Collaborating closely with our team to ensure seamless project delivery and client satisfaction

General office administration

About you :

Experience in a construction, logistics or heavy industry is preferred though not essential.

Proficient in Microsoft applications including Word, Excel and Outlook.

Highly efficient and organised professional with excellent communication and interpersonal skills, and a keen eye for detail

Ability to work autonomously and as part of a collaborative team environment

Professional presentation and a positive attitude

What we offer :

Be part of a highly recognized and growing National business

Salary Sacrificing and discounts on fuel, computers, gyms, accommodation

Training and career development opportunities - i.e. opportunities to upskill

About us :

Wagners is an award-winning and diversified construction materials and services provider and innovator of construction materials and New Generation building materials. A highly renowned brand and producer of cement, concrete and composite products. Wagners are also a strong presence in heavy haulage transport services, precast concrete and reinforcing steel.

We provide a workplace where employees are encouraged to grow and thrive.

You must have Australian Working Rights. This is not a sponsorship role.