Customer Service Officer

BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well.We’re leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We’re proud of brands, like COLORBOND ® steel that inspire and protect everything from hospitals to bridges andstadiums.

The Opportunity

Metalcorp is looking for a Customer Service Officer to join the team based in Toowoomba.Metalcorp is a leading rural Australian steel distributor, supplying brands for the land through our branches and stockists across Australia.

As a Customer Service Officer, you will be one of the faces of Metalcorp for our customers, ensuring exceptional service in each interaction. Working within a friendlyand inclusive teamyou will bea key contact for sales and service enquiries. Your can-do attitude will be on full display as you take new orders and quotations, providing product and pricing advice and manage a variety of day-to-day enquiries.

You will have access to various health and well-being initiatives including Employment Assistance Program, Employee Real Deals and on-going learning, support and training.

What Will You Do?

As part of our sales team, you will :

• interact with our customers over the phone and email managing quotes and queries
• follow-up on quotations andinquiries converting theseinto sales opportunities
• nurture and grow business relationships with customers
• continuously look at new ways of improving the customer experience
• assist with stock control and presentation of the retail space

More About You

With a strong customer focus and willingness to grow and develop yourself in the role you will bring :

Why BlueScope

As we’re creating strength for the future through our people, products and solutions, BlueScope gives you opportunities to innovate, learn and grow with the business, supported by inclusive leadership and a positive, passionate team. At BlueScope, you’ll :

At BlueScope, we offer work-life flexibility through our B-flex program. We’re committed to fostering an inclusive environment where every employee feels respected and valued to be their authentic selves, and welcome people of all backgrounds, skills, experiences and perspectives. We encourage Women and First Nations people to apply. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal.

Bring your energy and make your mark, as, together, we drive Our Purpose : “We create and inspire smart solutions in steel, to strengthen communities for the future.”

Join us, creating strength for the future.

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