Retail Manager (Buddha Capital)

Global Vision Recruitment on behalf of Buddha Capital Pty Ltd

Position : Retail Manager

ABN : 32 635 816 796

Salary : $80,000 - $90,000 per annum plus 12% superannuation

Hours : 38 hours per week

Mode : Full-time

Location : 2 / 20 Orange Grove Rd, Liverpool NSW 2170

Experience required : Minimum 3 years of experience as a Retail Manager

We are a fast-growing retail brand committed to delivering exceptional customer service and high-quality products to our customers across New South Wales. We are seeking a dynamic, results-driven Retail Manager to lead our store and drive operational excellence.

The ideal candidate would be performing the following job tasks.

• Set sales targets and KPI (key performance indicators) for the store / team.
• Monitor daily / weekly / monthly performance versus goals.
• Identify trends in sales, customer behaviour, and adjust strategies as needed. Hire, train, develop, motivate, and supervise store staff.
• Conduct performance reviews, set expectations and feedback mechanisms.
• Organise staff schedules and shifts to ensure adequate coverage.
• Ensure high levels of customer satisfaction. Respond to complaints and feedback.
• Maintain brand standards in how customers are treated, the experience in-store, and after-sales service.
• Manage stock levels : ordering, receiving, replenishing.
• Monitor inventory turnover, shrinkage, and product wastage.
• Ensure proper visual merchandising and store presentation (layout, displays, signage etc.).
• Manage the store budget : P&L (profit & loss), cost control, margin management
• Oversee cash handling, tills, reconcile money, ensure financial controls.
• Administrative tasks : reporting sales, preparing schedules or forecasts, maintaining store records.
• Execute in store promotions, sales campaigns, local marketing initiatives.
• Collaborate with head office / regional management on merchandising, pricing, product assortment.
• Ensure store operations comply with local laws, health & safety regulations.
• Maintain store standards (cleanliness, security, loss prevention).
• Be the face of the brand in that area : maintain brand identity, ensure brand values are upheld.
• Keep track of competitors and market trends; adapt to local customer preferences

Qualifications

Skills