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Guest Services Officer NSW, Sydney Lakeside Holiday Park - North Narrabeen NSW 2101

Guest Services Officer NSW, Sydney Lakeside Holiday Park - North Narrabeen NSW 2101

BelgraviaPROCouncil of the City of Sydney, New South Wales, Australia
30+ days ago
Job description

Guest Services Officer NSW, Sydney Lakeside Holiday Park - North Narrabeen NSW 2101

5 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

  • Multiple Casual position
  • Be part of a dynamic and growing team
  • Flexible work conditions

An exciting opportunity to work in a holiday park in the beautiful coastal side of Narrabeen, NSW

Sydney Lakeside Holiday Park is the newest caravan park to be proudly managed by BelgraviaPRO. Only 45 minutes from Sydney CBD, Sydney Lakeside Holiday Park boasts a fantastic location where Narrabeen Lake meets North Narrabeen surf beach.

Guests can enjoy surfing, kayaking, fishing and stand-up paddle boarding. The holiday park offers a variety of accommodation types including cabins, villas, powered and unpowered sites for caravans and tents. It also features play areas for children and several amenity blocks with bathrooms, laundry and kitchen areas.

The Role

We are looking for bright and enthusiastic candidates to work in the role of Guest Services Officer at BelgraviaPRO's new acquired caravan park, Sydney Lakeside Holiday Park . Reporting to the Park Manager, this role involves delivering exceptional service to our guests - face to face and over the phone - as well as assisting with administrative and hospitality tasks such as cleaning our guests cabins, amenities and common areas.

About You

You will be friendly, enthusiastic and available to work over a 7 day week roster including weekends, evenings and public holidays.

You Will Bring To The Role

  • Fantastic customer service
  • Professional and personable telephone manner
  • Experience with computerised booking systems and good computer skills
  • Willingness to learn and apply our systems and processes
  • Experience handling cash and EFTPOS transactions
  • Flexible attitude to hours, including availability on weekends and at short notice
  • Ensure the cleaning is completed in a timely manner
  • Ability to work in a team environment
  • Housekeeping and cleaning duties for all accommodation types and public areas
  • Ensure accommodation and venue areas are cleaned and serviced to Housekeeping Standards
  • Change linen, make beds, clean cabins / rooms, clean bathrooms and kitchens, replenish stock, and items in rooms
  • The ability to follow direction and meet daily expectations
  • Dispose of rubbish
  • Vacuuming, mopping and sweeping of outdoor and indoor areas
  • Spot cleaning
  • Advising of any maintenance or WHS issues
  • Essential

  • First Aid Level 2
  • Current CPR
  • National Police Check clearance upon on-boarding
  • Working with Children's Check NSW or equivalent
  • Desirable

  • RMS 9+(Online Reservation System) experience preferred but not necessary
  • Minimum 2 years experience in a similar role
  • The Company

    BelgraviaPRO is a management services company specialising in the operation of tourism properties, from campgrounds to large-scale tourist parks. We are also offering Park Manager training through the company’s successful RTO.

    Recruitment Process

  • A dedicated contact person to receive expressions of interest in the job and complete a verbal job application during which the person answers questions over the telephone.
  • Allowing a short video submission describing their application for the job.
  • Allowing a support person during an interview.
  • Diversity and Inclusion

    We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and / or queer (LGBTIQA+) and people with disability. We are committed to providing a child safe environment. Successful applicants will be required to obtain a national police check and a Working with Children check.

    Metadata

    Seniority level : Not Applicable

    Employment type : Temporary

    Job function : Management and Manufacturing

    Industries : Travel Arrangements

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    Guest Service Officer • Council of the City of Sydney, New South Wales, Australia

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