Customer Field Technician | Perth

Customer Field Technician | PerthCustomer Field Technician | PerthApply remote type Field Workers locations Perth time type Full time posted on Posted 2 Days Ago job requisition id 238054Job ExpectationsBe a part of transforming Australia's digital landscape as a Customer Field Technician.

You'll make a real impact to 'every-day' Australians in this customer facing role where you'll get to see the happy faces you help!A bit about your roleAs a Customer Field Technician, located in Perth, you will play a vital role working on Customer Service field tasks across potentially all nbn technologies.

This is an autonomous role where you will be responsible for installation, repair and maintenance of nbn products and services.

You'll have the opportunity to work in multiple environments both internal and external but predominantly inside the customer's premises.Your typical day could include any or all of the below functions while delivering exceptional customer service within your role : Cabling installation (copper and fibre) including jointing, jumpering and splicingCustomer premises installation of nbn Customer Premises Equipment (CPE)Fault diagnosis and repair of nbn cabling networks and nbn CPEThese roles work between the hours of 7am to 7pm based on business needs and we encourage a flexible working environment.A bit about youWe're seeking both experienced candidates as well as those with transferable skills from a communication cabling or electrical background and who are keen to explore a new career in the telco sector.

A large part of this role is working in customer's premises, so it will also be important you have exceptional customer service skills and can display honesty and integrity while being self-managed and motivated.We will also be looking for a current & clean Driver's License and strong and personable communication skills, both written and verbal.Life at nbnTo be part of nbn is to be part of something bigger.

We've created Australia's network—a network made for more.

Our pioneering spirit drives us forward every day.

Together, we help lift the digital capability of Australia by connecting homes and businesses everywhere.A more inclusive working worldnbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected.

We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures.We champion equal opportunities for all employees.

If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don't hesitate to contact us.Where to from here?If you think this role might be for you, we want to hear from you.

Please apply by following the links and send your resume only.

We do not require a cover letter or any selection criteria to be addressed.The preferred candidate will be required to undertake a Criminal History Check and a Pre-Employment Medical Assessment to assess their ability to perform the genuine occupational requirements of the position.Please note, this is a permanent role.

To be eligible to apply for this position you must be an Australian Citizen or Permanent Resident.Worker TypePermanentTime TypeFull timeField Base LocationPerth

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