Change and Performance Manager

Change and Performance Manager

Join More Telecom and Tangerine Telecom as a Change and Performance Manager. We are two fast growing challenger brands in the telecommunications space, offering nbn®, mobile and fixed voice products to consumers and small businesses across Australia. With continued rapid expansion, we are looking for a Change and Performance Manager.

More is a multi award winning company, certified as a ‘Great Place to Work’ in 2023 and named Smart50 Workplace Winner for our inventive approach to people and culture. We value simplicity, transparency and customer support. Part‑owned by the Commonwealth Bank of Australia, we deliver special benefits for CommBank customers and staff.

About The Role

As the Change and Performance Manager, you will build the foundations of Change Management for our teams and embed new ways of working. You will drive strategic change initiatives that enhance employee experience, operational effectiveness and cross‑functional collaboration. The role is essential in fostering a resilient, agile and future‑ready workforce.

Responsibilities

• Develop and embed More’s first Change Management Strategy and framework.
• Assess change impacts, readiness and key stakeholders.
• Create and manage detailed change and communications plans, ensuring clear, timely and targeted messaging.
• Facilitate workshops, briefings and feedback sessions to support adoption.
• Advise senior leaders and project sponsors on change initiatives.
• Lead and align change activities across projects, collaborating with project managers, the people team and department leads.
• Monitor and report on change effectiveness, adoption and employee sentiment.
• Build internal change capability through toolkits, resources and coaching.
• Champion a culture of agility, resilience and continuous improvement, using data to inform recognition and improvement efforts.

Qualifications

Experience

Skills

The Perks

If you’re passionate about driving meaningful change and empowering teams to thrive through transformation, we’d love to hear from you.

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