Health and Wellbeing Advisor

Overview

We’re looking for a Health and Wellbeing Advisor to join our People and Culture team. In this role, you’ll focus on creating a safe, healthy, and supportive workplace where our people can thrive. This role has a particular emphasis on mental health, psychosocial safety, and overall wellbeing in a corporate and contact centre environment. You’ll also help us expand and embed the Workplace Health and Safety (WHS) function across the wider Symbos group, including geographies outside Australia.

What You’ll Be Doing

• Wellbeing Advocate - Lead initiatives that support employee mental health, resilience, and psychosocial safety, ensuring our people feel supported in the challenges of debt collection work.
• WHS Partner - Coordinate audits, compliance requirements, and annual policy reviews while supporting our ongoing requirements to ISO 45001 standards.
• Program Coordinator - Oversee committees, inspections, training, and registers, ensuring key WHS and wellbeing processes are delivered on time.
• Global Builder - Develop and expand the WHS function across Symbos Group geographies, helping establish frameworks that balance compliance with a strong focus on wellbeing.

What You’ll Bring

What’s In It For You

About Us

Symbos is a dynamic and fast-paced group of businesses, committed to delivering service excellence across contact centre operations, legal services, software solutions, and customer engagement. Our group includes four key brands : Recoveriescorp , Symbos Connect , Mason Black + Mendelsons Lawyers , and Sourcewiser . With a strong focus on compliance, innovation, and collaboration, we deliver tailored solutions across a range of industries to meet our clients’ unique needs. We believe in the power of great people and are proud to work with talented professionals who drive our success.

We understand that in order to achieve our mission, we must engage a workforce that represents the diverse communities and customers we support. That’s why we are committed to ensuring everyone is treated fairly, with respect and provided with inclusive and equal employment opportunities. We encourage applications from people of all ages, nationalities, abilities and cultures including indigenous peoples; people from culturally diverse backgrounds; people with disabilities and all members of the LGBTQIA+ community.

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