Global Discounts + Reward & Recognition Programs
Pullman Magenta Shores , a luxurious 5-star beachside resort just 15 minutes north of Terrigal on the NSW Central Coast, is more than just a serene escape—it’s an inspiring place to work. Our resort offers a sanctuary of relaxation and elegance, with studio guestrooms, villas, luxury beach houses, terraces, and a variety of dining options, including Barretts Restaurant, Shallows Casual Dining and Bar, and the seasonal Lagoon Bar. We also feature event facilities and the rejuvenating Vie Spa.
As a team member, you’ll thrive in a dynamic environment where your role contributes to delivering exceptional guest experiences. Surrounded by the Pacific Ocean, Tuggerah Lakes, and Wyrrabalong National Park, this stunning backdrop provides the perfect setting for a balanced work-life experience.
Purpose
As the Operations Supervisor , your focus is on fostering a positive guest experience, maximising revenue, working closely with department leaders to ensure seamless and efficient operations across all areas of the property. By nurturing a unified team culture built on collaboration, you will drive a collective commitment to excellence.
Primary Responsibilities
- Lead by example, collaborating closely with Department Heads and the General Manager to efficiently supervise operational needs
- Engage in forward planning and strategic thinking for future success to ensure profitable operation across all departments
- Enforce performance benchmarks and expectations across departments to continuously enhance and uphold service standards
- Ensure safety protocols and security measures are maintained with guests, staff, and property in mind
- Address and find solutions to operational issues and challenges
- Provide mentorship and guidance to empower team members in developing their own expertise and personal growth
Skills and Experience
Proven leadership skills and strong understanding of various departments within a hotel environmentPossess financial and business acumenGenuine and effective communicator, adept at managing relationships with both internal and external stakeholdersOutstanding organisational skills with a keen ability to prioritise tasks and respond promptlyPoised and composed, even in high‑pressure situationsAble to accommodate a flexible schedule, including mornings, evenings, weekends, and public holidays as requiredBenefits
ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to youAccor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide staysLearn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and TypsyBuild Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwideWorldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your careerEveryone has a story and we invite you to APPLY NOW.
At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.
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