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Customer Service Representative
Panasia Hr ResourcingGold Coast, Australia3 days ago
Job descriptionKey Responsibilities Ensure timely and accurate service delivery at defined productivity levels Build client & domain knowledge to be able to deliver a resolution on the first conversation Ensure adherence to client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, handle Time & Customer Effort Adhere to Customer Service Attendance & Accountability policies Execute issue / query resolution and ensure proper documentation & follow-up Identify, share and support operational improvements Salary 40,660.00 - $72,624.79 per year
Schedule :
- 8 hour shift
- Australia (preferred)
Work Authorisation :
Work Location : One location
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Customer Service Representative • Gold Coast, Australia
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