Talent.com
Customer Service Officer Caboolture and Redcliffe
Customer Service Officer Caboolture and RedcliffeHearing Australia • QLD, Australia
No longer accepting applications
Customer Service Officer Caboolture and Redcliffe

Customer Service Officer Caboolture and Redcliffe

Hearing Australia • QLD, Australia
6 hours ago
Job description

Customer Service Officer Caboolture and Redcliffe

  • Permanent full time position
  • This role will suit someone with good administration and admin skills

It matters more at Hearing Australia

Hearing Australia is a trusted leader in our field. Working across the country, we exist to support and empower people through hearing health when and where they need it.

Your opportunity

As a Customer Service Officer, you’ll support and empower clients of all backgrounds. Working side by side with people who go the extra mile, you’ll also love the feeling of helping children and adults who need us. Here’s how you’ll do it :

  • You’ll greet clients, attend to all counter and telephone enquiries
  • You’ll cover reception and undertake general administration duties includes booking client appointments, processing claims, data entry and monthly reports
  • You’ll liaise extensively with our clients comprising of children and adults, some with complex needs, as well as clients with multicultural & Aboriginal and Torres Strait Islander backgrounds
  • You’ll perform minor hearing aid repairs and troubleshooting
  • You’ll assist Clinicians with the provision of clinical services by proactively identifying client needs, offering professional advice and demonstrating the use of hearing aids
  • What you’ll bring

    We believe the successful candidate will thrive in a client centred environment where they can provide exceptional and friendly service in conjunction with managing complex medical administration. You’ll bring

  • experience as a proactive problem solver with a desire to accept responsibility and take ownership of your work;
  • intermediate / advanced level computer literacy and some exposure or working knowledge of iPad applications;
  • a desire to work within an organisation that contributes to the greater good and provides genuinely rewarding work, making a difference to the lives of our clients and their families.
  • What matters most? It’s simple – your drive to help anyone and everyone who needs us. And you’ll see your role as a real responsibility and an incredible opportunity to make an impact on lives across the country.

    Why Hearing Australia?

    There’s so much to love about a role with us. But our people say there’s three things that set us and their careers apart. They’re about :

  • How we do what we do : Our vision is to deliver the best hearing solutions for anyone, anytime, anywhere. At Hearing Australia, you’ll know you’re making a contribution that really means something
  • Who we work with : Here, you’ll support and empower clients of all backgrounds. That’s what drives our teams and what makes them so special
  • Where we’re going next : As our industry evolves, we’re committed to learning and improving what we do and how we do it, and building an organisation where everyone can thrive.
  • What does that mean for you?

    As Customer Service Officer, you’ll know that every day, your work is helping children and adults who need us. Just ask Ebonie one of our dedicated Customer Service Officers about why they choose to work with us :

    “I think care is why most of us come to work. It’s knowing we can do our bit to make life a little easier for our clients.”

    You’ll also enjoy a range of benefits, including :

  • Additional 2 rostered days off each month for our full time team members
  • Attractive hourly rate plus a generous 15.4% superannuation
  • Flexible work arrangement opportunities to support work, personal and family
  • Let’s create the gold standard of hearing care

    We will require the successful candidate to be willing to have a Police Check conducted (we pay), a current driver’s licence and must have rights to work in Australia.

    Hearing Australia is an Equal Opportunity Employer and embraced diversity, equity and inclusion. We are passionate about building a diverse and inclusive culture from within.

    We encourage Aboriginal and Torres Strait Islander peoples and applicants from different cultures who are bilingual to apply.

    We are committed to facilitating a barrier-free recruitment process and work environment. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.

    #J-18808-Ljbffr

    Create a job alert for this search

    Customer Service Officer • QLD, Australia

    Related jobs
    Customer Service Officer

    Customer Service Officer

    ARC - The Australian Reinforcing Company • Queensland, Australia
    ARC – The Australian Reinforcing Company.Join a high‑performing team delivering an outstanding customer experience.Monday to Friday, 6 : 30 am – 4 : 30 pm on a rolling shift roster.Provide outstanding ...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Officer- Warranty & Spare Parts Specialist

    Customer Service Officer- Warranty & Spare Parts Specialist

    Adventure Operations Australia • Queensland, Australia
    Customer Service Officer- Warranty & Spare Parts Specialist.Adventure Operations Australia – Eagle Farm QLD.With over 80 years of product heritage across our stable of brands, we blend deep product...Show more
    Last updated: 3 days ago • Promoted
    Customer Service Officer - Telephone Contacts

    Customer Service Officer - Telephone Contacts

    MEGT • Queensland, Australia
    Customer Service Officer - Telephone Contacts.At MEGT, we are a proud Australian not-for-profit that’s helped over one million people kickstart amazing careers since 1982!.Our purpose is to inspire...Show more
    Last updated: 4 days ago • Promoted
    Customer Service Officer

    Customer Service Officer

    people2people • Queensland, Australia
    Join a long-established FMCG organisation known for its energetic pace, strong reputation, and supportive team culture.Supplying a wide range of consumer goods, this business offers a friendly envi...Show more
    Last updated: 4 days ago • Promoted
    Customer Service Officer

    Customer Service Officer

    Optimum Consulting • Queensland, Australia
    Our client is a well‑established organisation that has a great work culture and is a fantastic place to build a career.They are currently seeking motivated customer service focused staff with good ...Show more
    Last updated: 4 days ago • Promoted
    Administration & Customer Service Officer

    Administration & Customer Service Officer

    Royal Rehab LifeWorks • Queensland, Australia
    Administration & Customer Service Officer.Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features. Salary Packaging : Package up to $15,900 of your pre-tax inco...Show more
    Last updated: 1 day ago • Promoted
    Security / Customer Service Officer - On Call (Days)

    Security / Customer Service Officer - On Call (Days)

    Brisbane Markets Limited • Queensland, Australia
    Security / Customer Service Officer - On Call (Days).This role is a casual position requiring availability on Day shifts, whenever coverage is required. Weekend shifts are either 4am - 4pm or 4pm to 4...Show more
    Last updated: 4 days ago • Promoted
    Customer Service Officer Caboolture and Redcliffe

    Customer Service Officer Caboolture and Redcliffe

    Hearing Australia • Queensland, Australia
    Customer Service Officer Caboolture and Redcliffe.This role will suit someone with good administration and admin skills.It matters more at Hearing Australia. Hearing Australia is a trusted leader in...Show more
    Last updated: 1 day ago • Promoted
    Customer Service Officer

    Customer Service Officer

    GFG Alliance • Queensland, Australia
    ARC (The Australian Reinforcing Company), is currently seeking a.This position would be a suitable opportunity for someone looking to build on their existing customer and sales experience.The hours...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Officer

    Customer Service Officer

    Public Sector People • Queensland, Australia
    Multiple Customer Service Officers.This role is a temporary position with potential for extension.The Customer Service team is continually striving to improve its services to the community and to a...Show more
    Last updated: 3 days ago • Promoted
    Operations Co-Ordinator / Customer Service Officer

    Operations Co-Ordinator / Customer Service Officer

    Electrodry • Queensland, Australia
    Operations Co-Ordinator / Customer Service Officer.Electrodry is seeking an organisational superstar with a can-do attitude and a desire to get involved in all areas of our business.This multi-face...Show more
    Last updated: 3 days ago • Promoted
    Customer Service / Administration Officer

    Customer Service / Administration Officer

    Doree Embroidery • Queensland, Australia
    Join a well-established business with over 90 years of continuous operation and a reputation for excellence.Be part of a friendly, down to ear team that values collaboration, growth and mutual resp...Show more
    Last updated: 4 days ago • Promoted
    Onsite Services Officer

    Onsite Services Officer

    Australian Red Cross Lifeblood • Queensland, Australia
    Australian Red Cross Lifeblood.Permanent full-time position located at Brisbane Processing Centre.Approximate remuneration : $80,000 + Superannuation + Salary Packaging. Provide first‑class customer ...Show more
    Last updated: 1 day ago • Promoted
    Customer service officer / scheduler - Loganholme

    Customer service officer / scheduler - Loganholme

    Empower Healthcare • Queensland, Australia
    Customer Service Officer / Scheduler - Loganholme.Apply for the Customer Service Officer / Scheduler - Loganholme role at. We are seeking a Community Support Officer / Scheduler to join our team due t...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Officer

    Customer Service Officer

    BOC South Pacific • Queensland, Australia
    Lytton (QLD), Australia | req26017.An amazing opportunity to join a global organisation.You will follow up on overdue accounts through collection calls or emails and assist in negotiating payment t...Show more
    Last updated: 25 days ago • Promoted
    Administration & Customer Service Officer

    Administration & Customer Service Officer

    Breakthru • Queensland, Australia
    Administration & Customer Service Officer.Breakthru Fortitude Valley, Queensland, Australia.At Royal Rehab LifeWorks Community, part of the Royal Rehab Group, we’re redefining health and wellbeing....Show more
    Last updated: 1 day ago • Promoted
    Customer Service Officer - MotorOne Autobody - Acacia Ridge

    Customer Service Officer - MotorOne Autobody - Acacia Ridge

    MotorOne Autobody • Queensland, Australia
    Are you passionate about delivering top-notch customer service and ready to bring your skills to a fast-paced, high-quality automotive environment?. As our Customer Service Officer, you’ll be the fi...Show more
    Last updated: 17 days ago • Promoted
    Customer Service Officer : Outbound Calls for Apprenticeships

    Customer Service Officer : Outbound Calls for Apprenticeships

    MEGT • Queensland, Australia
    A not-for-profit organization in Australia is seeking a Customer Service Officer to provide vital support to apprentices and trainees through hybrid working arrangements. The role involves conductin...Show more
    Last updated: 4 days ago • Promoted