Learning and Development Business Partner
LovisaCity of Melbourne, Victoria, Australia30+ days ago
Job descriptionBring Lovisa’s global L&D strategy to life across retail and support centre teams. Design, develop, and deliver training programs and workshops that enhance customer experience, leadership capability, and team performance. Partner with Retail Operations, People & Culture, and Franchise teams to align learning with business goals. Manage and optimise our Learning Management System (LOLA) – driving engagement, content accuracy, and functionality. Create and curate engaging e-learning content and digital learning assets using authoring tools. Support succession planning and career pathways across global retail teams. Analyse learning data and insights to measure impact and improve programs . Contribute to leadership and induction programs , ensuring consistency and excellence across markets. Collaborate on communication strategies to keep our global teams informed, inspired, and connected. Proven experience in retail operations and / or Learning & Development within a fast-paced, multi-site environment. Hands-on experience using or managing Learning Management Systems (LMS) – preferably World Manager / YOOBIC. Instructional design or facilitation experience , with a creative flair for digital learning (Articulate, Rise, Synthesia experience a plus). Strong stakeholder management and collaboration skills across global or cross-functional teams. Excellent communication and presentation skills – able to engage audiences and simplify complexity. A data-driven mindset – confident using learning metrics and insights to drive improvement. A proactive, adaptable, and solutions-focused approach – comfortable working with pace and ambiguity. Strong attention to detail , time management, and prioritisation skills. Passion for continuous improvement, innovation, and empowering people to succeed. Join a global business offering endless career opportunities Supportive diverse and inclusive team environment Strong culture - we truly harness our 10+1 culture commitments Paid Birthday Leave Generous 50% discount off Lovisa products Free gym membership Modern HQ with a fully stocked kitchen on Glenferrie Road Personal Development & Succession Plans
Lovisa Life
Lovisa was established in Australia in 2010 and has rapidly grown to become one of the world’s leading fast-fashion jewellery retailers. With a strong global focus, we now operate over 1,000 stores across more than 50 markets worldwide. As a trend-driven brand, we cater to everyone, delivering over 150 new styles to our stores each week. Join a dynamic, high-growth international retailer proudly listed on the ASX.
Your Opportunity
- 12 Months - Fixed Contract - Maternity Leave Cover
As our Learning & Development Business Partner , you’ll play a key role in shaping how our global retail teams learn, grow, and shine.
Reporting to the Head of Learning & Development, this role brings our global learning strategy to life — from creating engaging learning experiences to driving continuous improvement, and partnering across teams to uplift capability and performance across Lovisa’s global retail network.
You’ll be part of a fast-paced, supportive team that’s passionate about developing people and driving performance through learning.
We are looking for the below skillset and experience :
Benefits and Perks
Diversity and Inclusion
We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.
Apply today to start your Lovisa journey and a Talent Team Member will be in contact.
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Learning And Development Partner • City of Melbourne, Victoria, Australia
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