Pool Safety Support Officer

About Us

The City of Cockburn is centrally located in the southern suburbs of Perth, on Whadjuk country. We’re a place of experiences, just 20 minutes from Perth city, with everything from pristine beaches and wetlands to the theme parks and world-class recreation facilities.

At the City of Cockburn, we’re more than just a local government – we’re a vibrant, forward-thinking organisation that puts our people first. Our team is united by a shared desire to make an impact by helping to achieve our vision – Cockburn, the best place to be.

About the Role

We have a fantastic opportunity for a passionate and detail-oriented professional to provide high-level administrative and customer service support for the City’s Swimming Pool and Spa Inspection Program. In this role, you’ll ensure the effective scheduling, coordination, and recordkeeping of inspections to support community safety and compliance. Your role will also include the following.

• Deliver accurate & timely communications, support the pool inspection team and contribute to the achievement of compliance outcomes.
• Assist with continuous improvement of administrative workflows and service delivery, enhancing community safety and customer experience.

This position reports to the Service Lead Development Compliance and plays a key role in supporting our community to remain safe, enjoyable and compliant.

About you

We’re seeking someone with well-developed written and verbal communication skills, proven customer service experience and strong time management and organisational abilities. You will also demonstrate attention to detail and sound recordkeeping skills.

Besides demonstrated experience, you’ll need to have the following.

• Valid National Police Certificate.
• Able to satisfactorily complete a pre-employment medical assessment.
• Committed to ongoing professional development and willingness to participate in training as required.
• Demonstrated computer literacy and ability to work confidently across multiple software systems.

Salary

Starting from Level Three Step 1– Step 4 ($77,467.20 - $82,766.14, pro-rata basis) City of Cockburn Industrial Agreement 2025 based on qualification and experience.

Need more information?

We encourage applicants to read the position description for a full understanding of the role before applying. For a confidential discussion about the role, please contact Natalie East, Service Lead Development Compliance on (08) 9411 3692.

How to apply

Head to the City’s website (www.cockburn.wa.gov.au), click "Job Vacancies" and "Apply". All applications must be made via our online portal. To apply, please provide a two-page application letter telling us why you’re the right fit for this role and how your experience meets the key requirements.

To be eligible for this role you must be legally permitted to work in Australia. All applicants are required to undergo a pre-employment process which includes a fitness for work assessment, alcohol and drug screening, qualification / license checks and a Nationally Coordinated Criminal History Check.

Closing Date

Friday 7 November 2025 at 5pm. The City of Cockburn reserve the right to commence shortlisting and close the advertising period early. We are currently not accepting applications from agencies.

Equal opportunity statement

We value equal opportunities for all which is why the City of Cockburn strongly encourages candidates from diverse backgrounds to apply. Every applicant is valued here.

#J-18808-Ljbffr