Customer Solutions Advisor - Part time - Joondalup

Customer Solutions Advisor - Part Time

Vodafone Heathridge, Western Australia, Australia

At Vodafone, we connect people and help them use technology in their daily lives. As a Customer Solutions Advisor you’ll be a customer champion, discovering what our customers want and ensuring they receive the best value and advice.

What You’ll Be Doing

You’ll spend your time adding value to our customers by :

• Helping customers choose the best devices, accessories and services.
• Providing support for technical queries and guiding them to use the Vodafone app.
• Ensuring customers gain the most out of its products and stay confident independent of support.

On Any Given Day, You Could Find Yourself

Who are we looking for?

You bring a spark of joy and enthusiasm to every customer interaction. You’re an excellent communicator, adaptable, and excited about technology—keen to learn and keep learning about the latest gadgets and trends. Your positive energy, attentiveness to customers, and genuine interest in our products will make you a perfect fit with our team.

We offer a flexible schedule with a minimum of 15.25 hours over a minimum of 3 shifts weekly. You can also request additional availability to pick up extra shifts.

What can we offer?

What’s next?

Our recruitment process is simple : submit your CV for a quick 15‑minute assessment. If a connection is found, you will speak to the Talent Acquisition team on a brief phone chat and then attend an in‑store interview with the Store Manager.

To be considered for this role, you must be an AU / NZ Citizen or Permanent Resident.

Seniority level

Entry level

Employment type

Part-time

Job function

Management and Manufacturing

Industries

Telecommunications

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