Multi Facility Patient Liaison Officer

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Employment Type : Temporary Full Time (up to 20 / 04 / 2026)

Position Classification : Administration Officer Level 4

Location : Hawkesbury Hospital

Remuneration : $36.45 – $37.29 per hour

Hours Per Week :  38

Requisition ID :  REQ610153

Application Close :  10 / 11 / 2025

CORE Values – Collaboration, Openness, Respect and Empowerment.

Nepean Blue Mountains Local Health District (NBMLHD) is a recognised leader in the healthcare industry and provides a range of public health services to the Nepean, Blue Mountains and Lithgow region. Hawkesbury District Health Service is a teaching hospital in Windsor NSW, offering acute, community and allied health services across the district.

We are looking for a motivated and patient‑focused individual to join our multi‑facility team across NBMLHD. The role focuses on revenue generation, cash flow management and quality assurance in line with NSW Ministry of Health and NBMLHD policies.

Responsibilities

• Maximise revenue by assessing Emergency Department and direct‑to‑ward admissions to determine accurate classifications, including Medicare ineligible patients, Department of Veterans’ Affairs, workers’ compensation and armed forces personnel.
• Participate in a seven‑day rotating roster, ensuring admitted patients receive the correct election choices based on circumstances, and record all details accurately.
• Support staff, patients and clients across the health district, contributing to the financial sustainability of our services while delivering high‑quality support.

What You Will Bring

Benefits Available To Eligible NBMLHD Employees

NBMLHD is committed to creating a diverse and inclusive environment that reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, Cultural and Linguistically Diverse (CALD) people, neurodiverse individuals and people with disabilities, to apply.

NBMLHD is committed to implementing the child‑safe standards.

For assistance with applying through the NSW Health Career Portal, please click here.

Need more information? – Click here for the Position Description. – Find out more about applying for this position.

For role‑related queries or questions contact Catherine Browne on Catherine.Browne@health.nsw.gov.au

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