Analyst, Project Manager (12-month fixed term contract)

Overview

Analyst, Project Manager (12-month fixed term contract) role at MUFG. The purpose of the role is to provide bank-wide support and consultancy to implement business transformation and change initiatives within Operations. Responsible for project management and coordination of cross-functional teams to drive successful delivery of projects and initiatives, including reporting, validation and testing process improvements to promote operational efficiency.

What you’ll be doing

• Provide support and consultancy service to the business in the following areas :
• Project Initiatives :

Assist managers to deliver Operations and Bank-wide projects and initiatives. Consider and recommend ways to improve operational processes and procedures for better overall time management. Actively lead and contribute to assigned projects and monitor performance using KPIs to ensure tasks are completed within required timeframes. Leverage data analytics to gather scope, assess performance, measure impact of change initiatives, and provide insights for continuous improvement. Work closely with project stakeholders to understand functional requirements and acceptance criteria.

Define, manage and conduct end-to-end validation and testing activities, ensuring alignment with business requirements, regulatory standards and system integration needs across the Bank’s core banking and payment platforms. Include testing types required by the project (e.g., domestic & cross-border payments). Oversee UAT planning, execution and sign-off, coordinating with cross-functional teams to minimize risk and ensure high quality outcomes. Identify and mitigate risks, issues and dependencies, ensuring timely escalation and resolution.

Assist managers to gather stakeholder requirements, analyse and provide solutions. Coordinate project training and workshops.

Review and update required unit procedures annually. Prepare monthly and quarterly regulatory reporting.

Proactively look for ways to improve processes and deliver high levels of customer service to internal and external customers. Collaborate with other departments, operations units and branches on feasibility analysis and streamlining of processes. Ensure customer inquiries are followed up promptly with satisfactory outcomes.

What we are looking for

The successful candidate will have a project management background, banking operations experience, and a strong technical background in payments, loans and trade. This includes a strong understanding of payments workflows and testing, with end-to-end payments testing experience highly advantageous. Strong process re-engineering, data analytics (Excel, SQL, VBA, etc.), and excellent communication skills for project and stakeholder management.

Our culture

MUFG fosters a highly professional, supportive work environment that enables employees to help maximize customers’ prosperity. We focus on building long-term customer relationships and giving back to our communities to develop shared and sustainable growth.

MUFG is an equal opportunity employer. We hire based on merit and organizational fit, regardless of race, religion or gender.

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