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Improvement Specialist Cyber Security

Improvement Specialist Cyber Security

eHealth QueenslandCity of Brisbane, Queensland, Australia
13 days ago
Job description

Join to apply for the Improvement Specialist Cyber Security role at eHealth Queensland .

Take the next step in your career with this exciting opportunity within eHealth. Collaborate with stakeholders to review the effectiveness of Cyber Security Services and continually enhance service delivery through the implementation of improvement initiatives, providing high level professional advice utilising process improvement methodologies. Leveraging best practice, innovation and redesign principals with an emphasis on improving and maintaining standards to drive the delivery of collaborative customer‑focused outcomes for Cyber Security.

Through continuous evaluation you will drive positive change related to process improvement, ensuring smooth transitions and minimising disruptions to streamline operations of Cyber Security Services.

What you'll do

  • Lead and participate in the development and implementation of ICT enabled and business improvement and innovation.
  • Develop documentation in consultation with the business, including business cases, requirements, plans, registers, reports and more.
  • Undertake complex research, analysis and evaluation to deliver improvements aligned to customer, digital and cyber security.
  • Identify and facilitate innovative delivery pathways for achieving Cyber Security strategies and outcomes.
  • Establish and maintain ongoing communication and relationships with diverse stakeholders.
  • Lead the development and implementation of effective change management strategies for continuous improvement, knowledge sharing and effective implementation of initiatives.
  • Promote, educate and raise awareness to support the uplift of services by providing insights and verification that information systems and processes meet Federal, State and local security compliance criteria.
  • Facilitate workshops and cross‑team collaboration for problem definition, ideation, brainstorming and investment logic.
  • Facilitate and implement best practice, innovation and redesign principals utilising business process improvement and agile.

About you

  • Demonstrated ability to manage and support initiatives and realisation of benefits, including the ability to prepare relevant reports, submissions and briefings to assist in decision making.
  • High level interpersonal skills and the capacity to liaise, consult and negotiate with a range of stakeholders.
  • Knowledge and experience in the analysis and synthesis of data to inform and support planning processes, priorities and continuous improvement initiatives.
  • Commitment to continuous improvement, quality and risk management by pro‑actively identifying opportunities for improvement and showing flexibility and a willingness to make decisions.
  • Effective written and oral communication and strong interpersonal skills, with the ability to understand and react responsively to stakeholder expectations and forge strong networks and partnerships across a complex system to drive quality and performance.
  • Ability to effectively contribute to a team environment to ensure achievement of organisational priorities within agreed timeframes, enabling effective team relations and contributing to the implementation of improved work practices.
  • Proven ability to utilise a high degree of initiative to resolve challenges and manage issues independently, escalating as appropriate to seek guidance.
  • Why work with us?

  • 12.75% superannuation
  • 17.5% leave loading
  • Access to 24 / 7 confidential employee support providers and counsellors including for immediate family members
  • Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.
  • Access to a variety of programs and initiatives to support training and career growth.
  • Grow your skills through hands‑on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.
  • Our commitment to equity, diversity and inclusion

    At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.

    Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions.

    Ready to apply?

    For further information on how to apply please review the attached Role Description.

    Seniority level

    Mid‑Senior level

    Employment type

    Full‑time

    Job function

    Information Technology

    Industry

    Hospitals and Health Care

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