Service Design Lead

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Please click OK to continue with your application.Tracking Code 4914-689 Job DescriptionHelp make rights real for children in Australia!

54 reasons is looking for a creative and motivated Ux or human centred design specialist with experience working directly with children, young people and their carers to help shape our service offer and improve our client experience.54 reasons is Australia's leading child rights organisation - no ordinary not-for-profit.Proudly part of the Save the Children Australia Group and global movement, we're here to make sure that children and young people have their rights met and thrive, in all their diversity.With the child's voice at the centre, we provide quality services to children and their caregivers in every state and territory, and across regions, remote areas and capital cities.

From our programs to our support services - this is the place to realise your purpose.A place to make a difference : In this full-time six month contract role, you'll support us to embed user voice and experience into service design and scale our impact in areas where children's rights are not being met deeply or consistently.

You'll do this by : Championing human centred design across 54 reasonsDeveloping solutions that improve 54 reasons' client experience and outcomes - for tenders, service reviews or pilot programsLeading research and design with children, young people, carers, our staff and delivery partnersA key part of 54 reasons' strategy and partnerships team, you'll plan and work with state and territory based operational leaders, internal and external subject matter experts, service delivery partners, as well as our national Practice and Impact Measurement team.A place to feel valued : You're a creative and skilled self-starter, experienced in human-centred design, service design, social innovation or a related field.

Your background in the social services or education sector means that you know what it takes to shift theory into reality and centre the client experience.

You're engaging and inclusive, bringing teams along with you and communicating in a clear and accessible way to diverse audiences through a range of verbal and visual storytelling tools.This role requires : Professional experience in a related role, in social services, education or another social impact organisation that serves children and young peopleDegree level qualification in a relevant field, or significant equivalent experienceAbility to communicate complex ideas simply and effectively to diverse audiencesSkilled in running engaging and impactful ideation, research, design or testing workshops with children, families, service delivery partners and / or fundersAbility to self-organise and 'right-size' to strict timelines, with strong initiative and problem-solving skills and a learning mindsetStrong commitment to elevating child rights and child participation in AustraliaA place to belong : At 54 reasons, we invest in the development and wellbeing of our people.

Our workforce is approximately 600 people strong, and proudly diverse, whether in race, ethnicity, gender, age, disability, sexuality, cultures and beliefs.It takes all types of people to do the challenging work we do.

We are diverse personalities, backgrounds and talents, embracing our differences as one strong and united team.

We see and celebrate the unique value you bring to our organisation, and offer a range of rewards for your effort, including : $110,000 - $125,000 base per annum dependent on qualifications and experience, plus super and full salary packaging benefits ( use this link to see how much this benefit could mean to you!

Individual learning plans to help map and deliver on your career developmentExtra leave to use in a range of ways to ensure you're able to perform at your optimumSupport for workplace wellness, including access to our free, confidential Employee Wellbeing ProgramFlexible working, including the ability to work from home (WFH) or from one of our state officesPet and child friendly work environmentFollow this link for the full list of our employee benefits.Does this sound like the place for you?We'd love to hear from you.Submit your cover letter and resume by clicking on the 'Apply' section.We strongly encourage Aboriginal and Torres Strait Islander candidates to apply.Applications Close : Tuesday 8 th July 2025.

Please note that applications will be reviewed on a rolling basis as they come in, so don't delay in applying!Position Description : Design LeadFor more information about this position, please contact Sim Gianelli on or email at .

Or for more information about a career at Save / 54 reasons, visit our Careers Page.We have tested our application process with diverse groups in mind, with the intent to ensure its straightforward and accessible for all to apply.

D iversity and inclusion are fundamental to our culture and improve our ability to reach our most vulnerable client groups.

But we also know there is no one-size fits-all when it comes to recruitment - so if we didn't quite hit the mark for you, please let us know at .

We're dedicated to ensuring Save the Children Australia is a place where everyone can feel supported - no matter your r ace, ethnicity, gender, age, disability, sexuality, neurodiversity, culture and beliefs.Save the Children Australia is a child-safe organisation.All employees are required to undergo a National Police Check, a Working with Children Check, and sign our Child Safeguarding Policy and Code of Conduct.

We also support the Inter-Agency Misconduct Disclosure Scheme .Save the Children is committed to providing and maintaining a safe working environment for its employees and client groups, consistent with our obligations under OH&S legislation.If you are having any issues with uploading your application for this role, please contact for further support.Job Location Any capital city, Australia