Change Manager - 12 month maximum term contract

Company Description

Empower Australia’s Payments Future with Cuscal. At Cuscal, your skills drive change and make a real impact. Whether you’re supporting our clients’ customers in our Fraud Operations Contact Centre or delivering innovative solutions in Product Delivery, your contribution helps shape the payments industry’s future. Join a team that values collaboration, innovation and excellence. With a focus on professional growth and flexibility, Cuscal is where you can thrive. Forward with Cuscal.

Job Description

As part of a conditional, binding agreement to acquire another Australian payment services provider, subject to regulatory approvals, we are looking for a Change Manager to join our Program team. The Change Manager leads the design and delivery of change strategies that enable successful execution of Program Sundial. This role ensures organisational change is embedded across all workstreams and that change‑related risks are actively identified, assessed, and mitigated throughout each delivery phase.

Working closely with the Programme Director and Workstream leads, the Change Manager will :

• Drive adoption of new ways of working through targeted change plans, communications, and engagement.
• Embed a risk‑aware change culture by integrating change risk controls into delivery milestones.
• Support readiness across Cuscal and Indue teams, ensuring alignment with regulatory expectations and integration objectives.
• Maintain visibility of change impacts and risk posture across the program lifecycle.

This role is critical to ensuring the Program delivers sustainable outcomes with minimal disruption and strong stakeholder confidence.

You’ll also make an impact by :

Leveraging best practice to support developing, implementing and embedding change management framework components to deliver fit‑for‑purpose outcomes in the Program.

Qualifications

Additional Information

Why Cuscal? At Cuscal, you’ll find a strong, successful company that’s reimagining the future. Here, you’ll deliver or support interesting, ground‑breaking work that has real impact on Australia’s financial services sector and the millions of customers it serves. You’ll innovate alongside skilled, smart, connected teams. And you’ll build an impressive, fulfilling career that continues to grow.

You’ll also enjoy a range of benefits, including :

Equal Opportunity Statement

Cuscal is an equal opportunity employer committed to an equitable, diverse, and socially inclusive work environment and a positive, barrier‑free recruitment process. We welcome applicants from an Aboriginal and Torres Strait Islander heritage, people living with a disability, LGBTQIA+ and people from culturally diverse backgrounds to explore career opportunities with Cuscal. Note : Cuscal does not accept unsolicited resumes from recruitment agencies or search firms.

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