Customer Service Officer

At Sydney Gymnastics & Aquatic Centre we pride ourselves on delivering exceptional customer service. We are looking for a friendly, motivated, and detail-oriented Customer Service Officer to join our team. If you have a passion for helping others and are looking to grow in a dynamic work environment, this is the perfect opportunity for you.

The day-to-day :

• Provide prompt, professional, and courteous customer service
• Answer customer inquiries via phone, email, and in-person.
• Resolve customer complaints and issues efficiently and effectively.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve overall customer satisfaction.
• Identify opportunities to upsell products and services
• Attending to Café Orders

Our perfect fit :

Someone who has a high level of customer service and data entry experience, excellent presentation and clear communication skills. You must be able to keep up to date with current class times across the Gymnastics and Aquatic programs and have an ability to provide information on our products and services. Someone who is able to work across a 7-day roster within the times of Monday - Friday 5 : 45am to 8 : 15pm and Saturday - Sunday 7 : 30am to 3 : 30pm

What you will need to be considered?

The Perks!

Internal selection criteria applies which Includes :

We look forward to receiving your application and exploring how you can contribute to our continued success in this exciting role.

Apply Now!

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