Hospitality Manager

Join to apply for the Hospitality Manager role at Mercy Health Australia

Employment Type : Permanent full time

Hours : 76 per fortnight, 07 : 30AM - 15 : 30AM

Salary : $40 / hr-$45 / hr + super + salary packaging benefits

Location : Mercy Place Dandenong, 82 McCrae St, Dandenong VIC 3175

Upload with application : Resume, cover letter, and relevant qualifications

Contact : Sarabjit Kaur / SKaur3@mercy.com.au

Where there's life, there's Mercy. Where there's care, there's You. Through the battles and the breakthroughs, we're there. Where will you be? For over a century, our incredible teams have provided care for people when they need it most. Our people feel great pride in that, and they value the security and stability we offer. But it also means so much opportunity - to build on all that's gone before, to grow your impact and gain experience that's hard to find elsewhere. As a for‑purpose organisation with over 10,000 dedicated, compassionate people, we continue to offer more services and deeper care than ever before. With Mercy, you'll have the chance to make an impact and gain experience that's hard to find elsewhere.

About the opportunity

As a Hospitality Manager, you'll lead high‑quality hospitality services that create a warm, home‑like environment for residents, families, and staff. Enjoy true work‑life balance with no nights or weekends, streamlined operations with set menus and suppliers, and the support of a passionate team committed to making a meaningful difference every day. This role reports to the Service Manager and oversees catering services to ensure excellence in every detail.

Key responsibilities

• Lead and manage catering services to deliver exceptional hospitality.
• Oversee meal preparation and food service, ensuring residents enjoy nutritious, varied meals that meet all health and safety regulations.
• Foster a positive, team‑oriented environment that supports staff development and high‑quality service.
• Collaborate with suppliers and manage resources efficiently within budget.
• Ensure housekeeping and laundry services are efficient, effective, and compliant with all policies and standards.
• Drive continuous improvement to enhance the resident experience.

What you'll bring

You're a strong leader with a passion for people and service excellence. To thrive in this role, you'll have :

Required clearances and certificates

Benefits you'll enjoy

Maximise your income with our generous salary packaging options.

Ready to help us shape the future of healthcare? Join us and make a meaningful difference in people's lives – and your career. Are you ready to apply for this role? Apply now . Please contact us if you would like to find out more or communicate any requirements to ensure we provide you with a fair and equitable interview and selection process.

We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture. We extend this acknowledgement to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.

The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We’re proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.

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