Customer Service Representative

Inclusive & supportive team with attractive salary on offer

• Melbourne based - leading national supplier of innovative packaging technology
• Exciting, varied role and career progression opportunities
• My client is an Australian-owned, operated and market-leading client who designs and manufactures flexible packaging systems. They are known for their quality, reliability, and support._
• THE POSITION

Based in Heidelberg, Melbourne, you will use your vibrant communication skills to ensure you are maintaining contact between both external and internal clients, and acting as a liaison between the two. Following up on outstanding quotes, booking in planned services, rescheduling, reports deliverable and data inputs, problem solving, escalation, resolution and operational activities. You will also be required to provide support to the wider team (Customer Service, Spares, Internal Sales) and any other duties as directed by the Customer Optimisation Manager.

My client is known for their quality, reliability and support. They pride themselves on being Australian designed and engineered, and place an importance on ensuring the innovation of robotics and engineering continues to develop and remain in Australia. Some of your benefits will include :