Administration Support Officer

The Administrative Service Officer Four (ASO4) reports to Hairdressing and Beauty Therapy Head of department

The primary focus of the position is reception duties for the Hair and Beauty therapy department :

• Co-ordinate student and client service operations within the eight Hair and Beauty Bar salons. Including not limited scheduling clients, using the Shortcuts system, answering phone calls, and handling routine enquiries.
• First point-of-contact for all program enquires for Australian School-Based Apprenticeships (ASBAs), apprentices / trainee, international students, and industry employers.
• Liaise with staff from across CIT Hair and beauty Therapy department to share up-to-date quality information to ensure a consistent and streamlined approach to student and client-centred services.
• Liaise with staff from across all relevant CIT department
• Eligibility / other requirements
• Preferable but not limited to
• Experience within the Hairdressing, Barbering, or Beauty Therapy Industry
• Knowledge of the student administration operations in an educational institution desirable.
• Knowledge of the collection and reconcile of public monies.
• Notes
• Applications are invited for a full-time permanent role for the above position in the department of Hairdressing and Beauty Therapy.