Collections Customer Service Call Centre No

Melbourne CBD location, close to public transport

• Hybrid WFH flexibility for work-life balance and no weekends
• No collections experience required
• Supportive training and career progression - gain a TAFE recognised Cert III in Financial Services
• About your new role

As a Customer Relationship Manager, you'll be at the frontline making outbound calls to locate customers and investigate overdue accounts. With a flexible approach, you'll negotiate repayment plans and solutions to suit our customers' circumstances. Our uncapped bonuses reward target achievement and our supportive team and training environment will allow you to develop and advance your skills for a successful career in Financial Services.

Our people are the cornerstone of our success and we're committed to supporting you in a diverse environment with a range of benefits.

Want to start or grow your career in Financial Services? Looking for a career change or seeking more security and opportunity? Collections experience isn't required as we provide training with continued support and coaching. The majority of our leaders once began in this same role!

National Credit Management Limited (NCML) is a leading provider of credit and receivables management services in Australia and a part of Credit Corp Group. We believe in an ethical, collaborative approach to resolving debt to empower our customers to organise and control their finances.

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