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Operations Manager

Operations Manager

Bolton ClarkePerth, Western Australia, Australia
12 days ago
Job description

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Bolton Clarke Group isone of Australia’s largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally. Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.

Reporting directly to the Director of Operations - Western Australia region, the Operations Manager provides clinical operations leadership and support to our Clinical Managers in the Western Australia.

The key focus of the role will be to :

  • Provide strong leadership and coaching to the GM's & CM's to ensure quality resident services, achievement of financial, business and people objectives and implementation of operational plans.
  • Ensure compliance with Aged Care and other relevant legislation
  • Establish a continuous improvement mind-set to ensure current systems are achieving compliance, consistency and sustainability
  • Provide guidance and direction to GM's and CM's to develop marketing strategies and relationships with external providers, hospitals and placement agencies to maintain Home occupancy
  • Prepare budgetary forecast for Home financial performance.
  • Exemplify strong leadership and provide guidance, coaching and feedback to promote development of team members.
  • Assume a leadership role in workforce planning at all of your Homes, including recruitment, leave management, succession planning, rostering and performance management.

To be successful you will need :

  • Relevant tertiary qualification / s in management or business (Desirable)
  • Registered Nurse (Essential)
  • Sound experience working ina senior capacity in aged or health care
  • Demonstrated experience in operational management including human resources, people leadership & motivation, budgeting, service delivery
  • Strong troubleshooting & multitasking skills
  • Broad understanding of the legislation, regulations and requirements and issues affecting aged care.
  • Demonstrated ability to provide leadership and motivation for staff involved in the provision of services to aged care residents
  • Commercial acumen
  • Demonstrated ability to empower staff to accept responsibility through effective guidance and support
  • Demonstrated ability to take initiative and remain highly motivated
  • Excellent verbal and written communication style – able to communicate effectively at all levels
  • Excellent computer skills (Word, Outlook, Excel, PowerPoint and Internet) and organisational software products.
  • High organisational skills and ability to effectively manage and prioritise multiple tasks and meet deadlines
  • Solution focused – excellent problem solving and analytical skills
  • To be successful, you will have :

  • Valid working rights in Australia (Passport, Birth Certificate etc)
  • Police Check (valid within the last 3 years)
  • Evidence of Covid-19 vaccinations in line with current requirements
  • APPLY NOW if you share our vision and values and want to join us in changing the face of aged care.

    Unlock job insights

    Salary match Number of applicants Skills match

    Healthcare & Medical More than 10,000 employees

    Bolton Clarke is Australia’s largest independent not-for-profit aged care provider.

    We are dedicated to enabling, celebrating and supporting the health, happiness and wellbeing of older people.

    We work together with our customers and their families to provide holistic, best-practice care that evolves as needs change.

    Our exceptional teams support more than 130,000 people to live independently at home for longer, and across our 43 retirement living villages and 88 residential aged care communities.

    Bolton Clarke is Australia’s largest independent not-for-profit aged care provider.

    We are dedicated to enabling, celebrating and supporting the health, happiness and wellbeing of older people.

    We work together with our customers and their families to provide holistic, best-practice care that evolves as needs change.

    Our exceptional teams support more than 130,000 people to live independently at home for longer, and across our 43 retirement living villages and 88 residential aged care communities.

    To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

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